Technical Support & Installation, Commissioning and Training Engineer

BY TECQUIPMENT | 19th October 2026

Technical Support & Installation, Commissioning and Training Engineer

Due to our continued growth, an exciting opportunity has arisen for an experienced Technical Support and ICT engineer to join our busy and highly motivated team on a permanent contract.

The Technical Support and ICT engineer will play a key role in supporting TecQuipment's Quality team by installing, commissioning and training customers, agents, visitors and staff on equipment supplied and/or manufactured by TecQuipment both in the UK and overseas. Contributing to the sales effort, the role requires strong organisational skills, attention to detail and effective communication with internal teams, international partners and end users to develop and maintain strong working relationships.

Your main responsibilities will include:

• To install, commission and train customers, agents, visitors and staff on equipment supplied and/or manufactured by TecQuipment both in the UK and overseas. Ensure all customers are satisfied with the work carried out
• Planning, maintaining and resourcing the programme for the installation, commissioning and training on equipment supplied by TecQuipment
• Produce full and comprehensive visit reports
• Supporting the sales and after sales activities
• Arranging and or supporting visits from universities/colleges for visitors to TecQuipment
• Support of the TecQuipment test activity
• Personal development, training and general familiarisation on the TecQuipment product range
• Selling the ITC service as a USP to agents and customers to enhance sales of equipment
• Making recommendations for improvements to products and/or processes
• Monitoring of costs against revenue and budgets and reporting any shortfalls
• To achieve deadlines / targets which have been set by your line manager
• Be prepared to travel on behalf of TecQuipment in the UK and overseas/ To be available for UK / Overseas installation, commissioning and training
• Support the ITC and Quality Managers when required
• Develop and maintain expert level of product knowledge and application
• Articulate technology and product positioning to both business and technical users
• Maintain professional business relationships with customers/agents
• Provide design and specification support to distributors
• Resolve customer issues or difficulties in a manner that is consistent with the company mission, values and financial objectives.

Overview

• Location: Long Eaton, Nottinghamshire
• Hours: 37 hours per week – 8.00am to 4.30pm Mon–Thurs (30 mins lunch), 8.00am to 1.00pm Fri (no lunchbreak)
• Contract: Permanent, full time.
• Benefits: 6.51% employer pension contribution, 3 x salary life assurance, 26 days holiday rising with service, free parking

Requirements

Essential:

• HNC/HND, Degree, apprenticeship, or equivalent experience in Engineering, Electrical, Mechanical or a related discipline
• Experience installing, commissioning, maintaining or supporting technical equipment, working directly with customers in a technical support or field-based role
• Experience delivering training to customers, colleagues or end users
• Experience producing technical reports and documentation
• Customer focused with a professional and friendly manner
• Highly organised, proactive and methodical
• Reliable team player who enjoys working cross-functionally and can also work independently
• Ability to travel and work extensively within UK and internationally
• Full UK driving license

Desirable:

• Physics or Maths at A level or equivalent
• Experience within education, engineering, manufacturing, or laboratory equipment sectors
• Experience of overseas installations and customer training