Clinic Operations & Business Development Manager

Clinic Operations & Business Development Manager Bristol Hybrid & Flexible Working £36,000 – £43,000 DOE Uncapped Commission & Performance Bonuses Flexible Working Arrangements Employed or Self-Employed Options Are you a confident, commercially minded individual who thrives on building relationships, generating new business and making things happen? Do you have a passion for health, fitness, sport or wellness and want a role where you can genuinely make your mark? We are recruiting for an exciting and unique opportunity with a thriving private health and wellness clinic in Bristol. With an excellent reputation for delivering exceptional care and supporting a diverse range of clients, including those within the sporting world, the business is entering an exciting period of growth. This is far more than a traditional Clinic Manager or Business Development Manager position. Combining sales, business development, customer experience and clinic operations, you will have the freedom to take ownership, introduce new ideas and play a pivotal role in shaping the future of the business. Whether you come from a sales, fitness, wellness, healthcare or service-led background, if you are commercially driven, exceptionally organised and enjoy working with people, this could be the opportunity you have been looking for. The Role: * Take ownership of the day-to-day operations of a busy private wellness clinic, ensuring a professional, efficient and welcoming environment. * Proactively generate new business through networking, prospecting, referrals, local partnerships and relationship building. * Build and develop relationships with gyms, personal trainers, sports clubs, fitness professionals, local businesses and the wider wellness community. * Identify new commercial opportunities and introduce initiatives to increase bookings, revenue and brand awareness. * Manage incoming enquiries, identify buying signals and confidently convert potential clients into bookings and treatment packages. * Oversee appointment scheduling, practitioner diaries, customer communications and general clinic administration. * Deliver an exceptional customer experience, building strong relationships that encourage repeat business and referrals. * Organise promotional activities, screening events and networking opportunities to attract new clients. * Support and coordinate practitioners, ensuring the clinic operates efficiently and maintains exceptional service standards. * Work closely with the business owner to establish sales targets, monitor performance and implement growth strategies. * Contribute ideas to improve processes, develop services and support the future expansion of the clinic. * Take ownership of your results, with the opportunity to influence business performance and directly benefit from its success. The Candidate: * Proven experience in sales, business development, account management or a commercially focused position. * A natural relationship builder who enjoys meeting new people, networking and creating business opportunities. * Ideally, experience or a genuine interest in health, fitness, sports, rehabilitation, wellness or private healthcare. * Commercially astute, with the confidence to recognise opportunities, convert enquiries and achieve sales targets. * Exceptionally organised, with the ability to balance operational responsibilities alongside new business development. * Confident, personable and professional, with excellent communication and customer service skills. * Proactive, self-motivated and comfortable working independently without constant supervision. * A hands-on approach, happy to manage everything from customer bookings and administration through to business growth. * Comfortable managing people, coordinating teams and taking responsibility for high standards. * Based in or around Bristol, with the ability to develop a strong local network. Previous experience managing a clinic is advantageous but not essential. We are particularly interested in ambitious individuals with strong commercial instincts, excellent organisational skills and the enthusiasm to take a growing business to the next level. In Return: * £36,000 – £43,000 annual equivalent, depending on experience and agreed working arrangements. * Uncapped commission potential and performance-related bonuses, with the opportunity to substantially increase earnings. * Flexible working arrangements, including a combination of clinic-based, remote and external business development activities. * The option to explore an employed or self-employed arrangement. * Genuine autonomy to manage your responsibilities, introduce ideas and make the role your own. * The opportunity to work closely with an ambitious business owner and influence the direction of a successful clinic. * A varied position combining sales, business development, operations and customer relationship management. * Excellent opportunities for personal development as the clinic expands. * The chance to become an integral part of a growing business operating within the exciting health, wellness and sports recovery sector. If you are ambitious, commercially focused and ready for a new challenge where your efforts can make a real difference, we would love to hear from you. JBRP1_UKTJ