Global Head of Analytics

Global Head of AnalyticsAt Costa Coffee we are what we coffee experiences in over 50 countries and counting as a key part of the Coca-Cola System. Whether you get your coffee in a store from a machine at home or on the go wevegot you is a rare opportunity to shape how a global coffee business uses analytics to make better decisions and create measurable value. As Global Head of Analytics you will set Costas enterprise analytics strategy advise senior leaders on our most important customer commercial and operational questions and build a capability that connects consumer digital retail and operational performance across teams make a difference. Whetherthatsworking on new tech for the perfect pour helping our teams grow creating award-winning campaigns crunching the numbers or developing the latest exciting menu item; together we stir up may be a global brand but wehaventforgotten our the Costa Foundation and our fantastic community agenda come in. Whatever your role you can help us change lives in coffee growingcommunities andhelp your local community also want to help you grow in your career through amazing experiences our apprenticeship scheme and development programmes. At Costa you can go beyond the you are an experienced analytics leader who combines commercial judgement clear executive influence and a passion for developing people this is the moment to make your mark at why CostaWedidntbecome a global coffee brand by sitting back. When you work here you join a community that values passionprogressionand integrity with somepretty brilliantperksto sweeten the deal:Own a piece of Costas success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP)An annual discretionary bonus scheme based on business results and individual contribution.A smart pension that saves you money on tax and national insurance and matches your contributions up to 10%The Costa Financial Support Fund supporting team members who find themselves in unexpected financial pressure50% discount in all Costa-owned stores and 25% off in other participating storesPrivate medical cover thanks to our Private Healthcare schemeAndthatsnot all. Explore even more of ourperkshere: passionate about being a great place to work where you can bring your unique self into our mix. We firmly support diversity equity and inclusion and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver Passion for Progress Win with Warmth Courage to Challenge and Trusted Team aGlobal Head of Analyticsis about so much more than bringing our coffee to the chance to stir up real success - which meansyoullbe:Lead Costas global analytics and insight agenda defining the strategy operating model and roadmap to deliver measurable business value across markets and functions. Act as a trusted adviser to Executive and senior business leaders translating complex data into clear actionable recommendations that inform strategic and lead a high-performing analytics organisation developing multidisciplinary teams across consumer digital commercial and operational enterprise-wide insight adoption embedding data-led decision-making and ensuring analytics is aligned to commercial priorities and business with Data & AI teams to deliver scalable trusted analytics capabilities leveraging modern tools platforms and best practices to enhance performance across responsibility for an agenda that reaches across customer growth loyalty stores machines labour supply chain and financial performance with clear scope to influence revenue margin productivity and and develop a fantastic multidisciplinary analytics team creating the culture career paths and capability needed for the function to you areItsyour unique ingredientswereinterested in:Expert knowledge of enterprise consumer and commercial analytics in complex understanding of experimentation forecasting segmentation and predictive of retail loyalty CRM digital and operational performance knowledge of modern data platforms governance AI and analytical operating youll work:Right now our Support Centre teams work flexibly blending home working with in-person time whenever it matters most whether thats a team moment a creative session or simply coming together to share excited to be moving into anew home for our brand in St Albans in January 2027 an inspiring space from which our Support Centre teams will work three days a week to connect and collaborate in-person to bring our bold ambition to any reasonable adjustments and general queries pleaseget in touch

Required Experience:

Director

Employment Type : Full Time
Experience: years
Vacancy: 1