Streetworks Coordinator

• Right across infrastructure theres a requirement to not only maintain but also renew and reimagine. Whatever stage youre at in your career with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life while being safety first and client and customer centric in a friendly fun and respectful environment where you are encouraged to thrive.

  Where will you be working

  We help our clients safeguard the water supply improve environmental performance and manage demand for future generations. We enhance and extend asset life ensuring compliance with water quality and environmental standards. Were problem solvers with over 140 years of combined experience in engineering and infrastructure.

  This role will be within our demand management and network infrastructure team. We look after 60 million meters and our teams provide advanced metering solutions to help manage demand for essential suppliers.

  Want to be a part of it

  What will you be doing

  As our Streetworks Coordinator youll work closely to build strong relationships with all internal and external stakeholders including relevant Highway Authorities internal schedulers 3rd party contractors and Thames Water operations.
  Youll be raising permits and notices in accordance with NRSWA using internal job management systems and Street Manager permit management system. Managing active permits and notices to maintain compliance at all stages of the job preventing Fixed Penalty notices and overrun charges.
  Youll support with customer complaints and escalations as and when requested by Thames Water and Customer Care. Respond to Highway Authority comments and Modification Requests promptly.Update and report from corporate work management systems to track work progress and maintain an accurate audit trail of permit and notice history.

  What youll bring

  • Ability to negotiate and manage stakeholders
  • Strong communication skills
  • Ability to pay close attention to detail
  • Judgement
  • Adaptability
  • Team worker
  • Accurate data analysing and input
  • Excellent time management
  • Working knowledge of Street Manager or similar systems

  Whats in it for you

  We offer a range of benefits designed to support your life in and out of work some of which include;

  • Matched or contributory pension scheme
  • Online GP service 24 hours a day 365 days a year
  • Employee assistance programme
  • My Rewards portal access to 1000s of retail discounts
  • Life assurance
  • Cycle to work salary finance and give as you earn schemes
  • Enhanced maternity paternity leave and adoption leave
  • Reward and recognition scheme

  In addition this role offers;

  • 25 days annual leave plus bank holidays
  • Recommend a friend get rewarded for introducing people to us!

  About us

  We want to be an employer of choice and a great place to work attracting diverse and talented people who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion to help create an environment where everyone belongs.

  Our values help to shape our culture and how we work with one another. We recruit with these values in mind to ensure your aspirations and ways of working align with ours.

  • Were responsible and go further for our people clients communities and the planet
  • Were open and seek new and better ways of exceeding expectations
  • Were together and as one team; the whole is greater than the sum of the parts
  • Were ambitious and embrace opportunity to lead essential infrastructure services for life

  Whether youre a trainee apprentice or graduate or progressing through your career our people benefit from industry recognised programmes training and development.

  Its an exceptional time to be a part of M Group.

  Please note: Occasionally job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.

  For certain roles successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

  #MGroupW IND3
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Required Experience:

IC

Employment Type : Full Time
Experience: years
Vacancy: 1