F&B Senior Supervisor

MAIN DUTIES: Work closely with the Food and Beverage Manager and the Wedding co-ordinators. Responsible for managing co-workers and all activities involved with running the weddings, events and day to day running of the business while maintaining excellence in quality standards and guest relations. OUR VALUES: We expect all our staff to strive to: * Maintain open and honest communication with our customers, both internal and external, at all times. * Support each other in everything we do, recognise and develop each individual's potential. * Take ownership of their individual actions and have pride in what they do. * Deliver consistent levels of customer service and ensure expected standards are adhered to in everything we do. * Look for alternatives to what we do seeking out and exploiting natural resources RESPONSIBILITIES: * Manages all aspects of the wedding/event on the day and co-ordinate to achieve qualitative/quantitative goals and ensure client satisfaction. * To work closely with the Wedding Coordinator/Events team to ensure that events are delivered to the expected standards. * Take responsibility for delivering menu tastings prior to the event to ensure customer satisfaction throughout all aspects of pre-wedding service. * To attend final meetings alongside the Wedding Coordinator to make sure all area are covered and will be up to operational standards. * To take control of preparing all aspects of the wedding/event set up to ensure smooth turnarounds for functions. * Running double function nights, managing staff members. Managing all food and beverage service outlets, which may include bar, restaurant, kitchen, driving range & refreshments buggy. * Process orders though ESP/check order system and serve as appropriate. * Effectively up sell other items on the menu * Working alongside the F&B management team, Helping with ordering stock. * Maintains effective inventory and shortage controls * Supports all Food & Beverage co-workers, including training and developing individuals within the team. * Ensures that co-workers meet all standards for performance, appearance and service provision, determines assignments and division of responsibilities. * Maintains existing food & beverage programmes and develops new concepts/strategies that ensure the highest possible quality of food service to meet guest expectations and assure repeat business. * Ensures that company standards for service and quality are met. * Works in conjunction with other departments to ensure efficient operations. * Maintains knowledge of local competition and general industry trends and feedback to management. Additional Responsibilities * To implement and support all company initiatives and programmes as requested. Knowledge and Skill Requirements * Experience of managing a team. * Knowledge of food & beverage service. * Experience in running functions/events at a private venue * Good time management, organisation and prioritisation skills * Excellent communication skills * Good presentation skills * Self-starter and motivator JBRP1_UKTJ