Front Office Associate - Maternity Cover

JOB SUMMARY

The Portsmouth Marriott Hotel is looking for a Front
Desk Receptionist to join the Front Desk team!

We are looking for an enthusiastic Front Desk
Receptionist wanting to assist in ensuring
all our guests have a wonderful stay at the world leading hospitality
company Portsmouth Marriott Hotel. Located near famous landmarks such as
the Spinnaker Tower has a range of amenities including: Cast Iron Bar &
Grill, our signature restaurant and fitness centre.

The Portsmouth Marriott Hotel provides
exceptional, personal, and friendly service whilst catering to a variety of
guests.

At Portsmouth Marriott there is the opportunity to
progress your career in a supportive environment!

As the Front Desk Receptionist you will…

• Process
  all guest check-ins by confirming reservations, assigning room, and
  issuing and activating room key.


• Confidently
  all payment types such as room charges, cash, checks, debit, or credit.


• Coordinate
  with Housekeeping to track readiness of rooms for check-in.


• Supply
  guests with directions and information regarding property and local areas
  of interest.


• Run
  daily reports (number of arrivals, departures), identify any special
  requests, and check reports for accuracy. Complete designated cashier and
  closing reports in the computer system.

· Count bank at the
beginning and end of shift. Balance and drop receipts according to Accounting
specifications.

• Embrace
  the Marriott culture

A successful Front Desk Receptionist is someone
who…

• Follow
  all company safety and security policies and procedures; report accidents,
  injuries, and unsafe work conditions to manager.


• Strong
  Communication skills & interpersonal skills


• Excellent
  level of spoken and written English


• Welcome
  and acknowledge all guests according to company standards; anticipate and
  address guests’ service needs; assist individuals with disabilities; thank
  guests with genuine appreciation.


• Able
  to work independently and within a team

· Perform other
reasonable job duties as requested by Supervisors.

• Flexible
  approach to working hours including evening, weekends & bank holidays

In return for your hard work, the Front Desk
Receptionist will receive…

• Discounted
  stays at over 7,300 hotels worldwide!


• Discounted
  food & drink in all our restaurants and bars


• Discounts
  for your friends and family


• Free
  use of Leisure Club facilities


• Wellness
  and mental health programmes


• 20
  Holiday days


• Double
  pay for bank holidays


• Gratuities


• World
  class training and development


• Unlimited
  career opportunities (internationally and locally)


• Half
  price cinema tickets


• Specially
  curated discounts in thousands of shops and discount in Swindon Designer
  Outlet


• Staff
  parties


• Free
  meal on shift


• Free
  car parking


• Service
  awards and recognition gifts

Marriott International is an equal
opportunity employer. We believe in hiring a diverse workforce and
sustaining an inclusive, people-first culture. We are committed to
non-discrimination on any protected basis, such as disability
and veteran status, or any other basis covered under applicable law.