- Food & Beverage Manager - East Sheen* *Make OurHouse Your Home* OurHouse was created as a sanctuary for modern families, a place where parents can feel at home, children can thrive, and everyday life feels a little easier. As Food & Beverage Manager at OurHouse, you'll take full ownership of the F&B operation across the House, shaping not just what we serve, but how it makes families feel.
You'll lead a team spanning Floor Supervisors, floor team members and barista's, balance exceptional service with strong commercial thinking, and be a visible, hands-on leader who's as comfortable running a busy service as managing strategically. This is a senior leadership role with real ownership.
You'll report to the General Manager, work closely with the Head Chef and wider House leadership, and be accountable for shaping the F&B experience and driving commercial performance across the board. *What You'll Do* * Lead, develop and inspire the full F&B team, coaching Floor Supervisors towards management * Own the end-to-end F&B operation - systems, SOPs, and consistency across every outlet * Hold full accountability for commercial performance, including revenue, margins, labour, GP and cost control * Partner with the Head Chef on menus that are member-led, commercially sound and operationally effective * Own and optimise the digital ordering platform to maximise accuracy and performance * Lead F&B delivery for events, pop-ups and seasonal activations * Ensure full compliance with health, safety, allergen and licensing requirements *What We're Looking For* * Proven senior F&B leadership experience in a premium, lifestyle or family-focused hospitality environment * Commercial confidence - margins, labour, GP and cost control are second nature * A visible leader who leads from the floor as well as behind a desk * Strong systems thinking and a track record of building high-performing teams * Comfortable working cross-functionally with a General Manager, Head Chef and wider leadership * Confidence with digital ordering platforms and driving platform performance *Why OurHouse?* * Private medical insurance and life assurance * OurHouse family membership * Daily team lunch * Gym access and classes * A paid wellness day each year & your birthday off * Enjoy Benefits platform : discounts on gym, tech and more, plus the wellness hub * Real development and growth in a fast-scaling group *Ready to make OurHouse your home?* Apply now and help us create the experiences our members love.