We're supporting a leading global digital business seeking an AI Process Automation Analyst to help transform and modernise legal operations through process improvement, workflow automation and Generative AI.
This role will work closely with legal, commercial and operational stakeholders to map existing processes, identify inefficiencies, and design practical AI-enabled solutions that improve speed, consistency and user experience.
Key Responsibilities
Conduct end-to-end process mapping and workflow analysis across legal operations
Identify bottlenecks, manual activities and opportunities for automation
Gather requirements from stakeholders and translate business challenges into scalable solutions
Design and implement AI-enabled workflows, decision trees and automation tools
Develop prompts, templates and process frameworks to improve operational efficiency
Support change adoption through training, documentation and user engagement
Measure success through operational and adoption metrics
We're Looking For
Experience as a Business Analyst, Process Improvement Consultant, Automation Specialist, Legal Operations Analyst or similar
Strong process mapping skills using tools such as Visio, Lucidchart or Miro
Experience with Generative AI, prompt engineering and workflow automation platforms
Ability to engage effectively with business, legal and technology stakeholders
Analytical mindset with a track record of delivering operational improvements
Exposure to legal processes, contract lifecycles, compliance workflows or legal operations environments
Experience within a technology, fintech, financial services or regulated environment
Exposure to legal technology, CLM platforms or AI-driven workflow tools
Background in consulting, operational transformation or process redesign
This is an excellent opportunity for someone who enjoys solving complex operational challenges and applying AI to deliver tangible business outcomes.
London
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AI Process Automation Analyst (Legal Operations) • Greater London, ENG, GB