Floor Manager

About The BoTree

At The BoTree, we believe luxury should feel purposeful. As part of the Curio Collection by Hilton, our hotel combines uncompromising standards with a conscious approach to hospitality, creating spaces where our team members, guests, community and planet can flourish.

We are looking for a Floor Manager to join our LAVO Restaurant team. This role plays a key part in delivering exceptional dining experiences through personalised service, confident floor leadership and consistently high standards. Working closely with the Restaurant Manager, Kitchen Team and wider Food & Beverage team, you will help create a warm, engaging atmosphere and memorable experiences for every guest.

The Role

Key responsibilities include:

· Lead and coordinate daily restaurant floor operations, ensuring a seamless service across all dining periods.

· Deliver exceptional, attentive and personalised guest service in line with LAVO and The BoTree standards.

· Create a welcoming atmosphere and build lasting relationships with guests.

· Support the Restaurant Manager with briefing, coaching, motivating and developing the front-of-house team.

· Oversee service flow, table management and communication between the floor, bar and kitchen to ensure an outstanding dining experience.

· Monitor service quality, guest satisfaction and team performance, taking prompt action to resolve...