Assistant In Room Dining Manager - London

Assistant In Room Dining Manager - London

Enrich the Journeys of our People and our Guests as our Assistant Manager in our In Room Dining Department!

The Landmark London looks for unique individuals to join a team full of energy and passion, where we value your strengths and growth potential. This could be your moment to become a part of our journey! We are located opposite Marylebone station and a short walk from Baker Street and Edgware Road stations.

Some of the brilliant benefits you will enjoy as a Assistant Manager are:

Annual earnings up to 41,000.00 ( 35,888.00 base salary + non-contractual tronc)

Pension with company contributions

50% discount in all our restaurants and Spa treatments across our properties

Team member and Friends & Family rates across our properties

Complimentary stay after passing probation

Extensive discounts on our benefits platform

Access to private medical insurance

Interest free season ticket loan

Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing

Support through development plans, apprenticeships and world-class management development programmes to be the best you can be

Bike to work scheme

Recommend a Friend incentive

Uniforms provided and laundered complimentary

Free meals on duty

Opportunity to join our taskforces to contribute to the business focuses, community and environment

Employee recognition schemes and Social Committee events including gala dinners and much more!

We are currently looking for a passionate Assistant Manager, to join our In Room Dining on a permanent basis, with an immediate start to consistently deliver memorable moments and five-star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.

As an Assistant Manager, your main duties and expectations for the role will include:

• Support the In-Room Dining Manager in leading and developing the team to deliver exceptional five-star service in line with The Landmark London's luxury standards.
• Oversee daily in-room dining operations, ensuring timely delivery, impeccable presentation, and personalised guest experiences.
• Maintain the highest standards of food quality, service excellence, hygiene, and departmental presentation at all times.
• Drive guest satisfaction by anticipating guest needs, handling feedback professionally, and creating memorable dining experiences within the comfort of their rooms.
• Assist with team training, staff scheduling, stock control, and cost management to ensure efficient operations and achievement of departmental targets.

You will be required to work such hours as are necessary to fulfil their duties and, in any event, not less than 40 hours.

We are ...

One of Sunday Times' Top 100 "Best Companies to Work For 2026"

Leaders Club Hotel of the Year Award 2025

A Leading Hotels of the World member

5 red stars

2 rosettes

Earth Check Silver Certified 2025

If you feel your experience, personality and interest are a match for this Assistant Manager role, we encourage you to apply today. What makes you unique makes us exceptional!

All applicants must be legally eligible to work in the UK.