Lettings Coordinator

Job Description

Lettings Coordinator - Sutton - £24,000 Base Salary + Commission & 10% Discretionary Bonus

\n Our client, a globally established Real Estate Agency, are currently seeking an experienced Lettings Coordinator to facilitate all New Lets and Rent Increases for 166 Built to Rent apartments.

Responsibilities:

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• To act as first point of contact for new letting applications, responding in a timely manner to all new enquiries.
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• Achieving client set KPI's and targets.
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• Arranging and conducting property viewings.
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• Negotiating and processing offers.
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• Completing applicant vetting and deal administration as appropriate including ID Checks and Right to Rent.
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• Negotiating and managing rent increases.
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• Working alongside the lettings managers to develop strategy and incentives.
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• Working alongside central Tenancy Progression team to complete deals.
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• Provide required lettings data for commentary for centralised reporting.
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• Regularly updating property advertisements on portals and social media appropriate
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• Performing pre void inspection reporting to property management team on presentation and condition of apartments.
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• Arranging void works including but not limited to inventories, cleans and light maintenance.
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• Prioritise customer service, ensuring residents and applicants have the best possible experience, and become our ambassadors.
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• Support resident events and activities.
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• Responding to additional resident queries and concerns where required.
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• Meet and greet with new tenants, providing keys, new tenancy information and apartment orientation tours and pre -arranging check in reporting.
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Requirements:

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• Proven experience in Lettings Negotiation/Management (BTR preferred but not essential)
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• Up to date knowledge of appropriate Regulation and Legislation
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• Excellent written and spoken etiquette
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• Common sense approach
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• Ability to think on their feet and make considered decisions
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• Outgoing, warm and friendly personality
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• Organised, meticulous, tenacious
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• IT literate and social media savvy
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Working Hours: 30 hours a week, flexibility on hours and days
Salary: £24,000 Base + Commission of up to £10k based on KPIs & 10% discretionary bonus

\n For more information, please contact Anisha on the Business Support team at Dove & Hawk Property recruitment.
\n 02037259835

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