Digital and Business Transformation Manager

Could your digital expertise make a difference beyond technology?

We're looking for someone who can see the bigger picture, bring people and technology together and find better ways of working.

Whether your experience is in housing or another sector, if you've got the skills to lead digital change and business improvement, we'd like to hear from you.

We are looking for an experienced Digital and Business Transformation Manager to join our ICT Team. This is an exciting chance to lead our digital transformation, ICT, data, and business improvement efforts. You will make sure that technology and innovation help us provide efficient, effective, and customer-focused services.

As a member of the Operational Leadership Team, you will help set strategic priorities. You will drive organisational change and continuous improvement. Also, you will ensure our digital services and systems are secure, resilient and ready for the future.

The ideal candidate should have a degree in an ICT-related field or relevant experience in digital, ICT, data, or business improvement. You will have strong experience in leading teams and managing ICT services. You’ll deliver digital and business change initiatives. You will also use data and analytics to guide decisions and improve organisational performance.

You will be able to demonstrate knowledge and experience of:

1. Providing effective first, second, and third line technical support to colleagues. This includes helping with software issues through phone, email, and desk-side support. We also liaise with external suppliers and third parties when needed. If the Infrastructure Manager is unavailable, ensure support for hardware, network, and communication issues

2. Managing important ICT and digital supplier relationships and contracts involves:

• Service performance
• SLAs
• Licensing
• Contract compliance
• Value for money
• Procurement
• Escalating service issues

3. Making sure ICT services and infrastructure are strong, secure, and well-managed. Working with outside experts and suppliers when needed to handle cyber and information security risks

4. Leading digital transformation, business improvement and change initiatives across an organisation

5. Using data analysis, business intelligence and performance reporting to improve service and support better decision-making

Applicants should embody our brand values by being accountable, firm but fair, open and honest, and versatile.

You can find the full job description in the ‘Documents’ section. This provides further information on the main responsibilities of the role. There is also a person specification which details essential and desirable attributes required.

If you have the right skills and experience, we want to hear from you. Strictly no agencies please.

You must complete our online application form to be considered for this vacancy. We do not accept CVs.

Fife Housing Group is an Equal Opportunities Employer. We welcome applications from all sections of the community.

Closing date: 5 pm 28 October 2026

Interview date: 5 November 2026

INDHIGH