Service Engineer

Job Description

Service Engineer - Crane Hire & Engineering\n

Location: Within a 15-20-mile radius of Haddenham (Buckinghamshire)

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Salary: £40,000 - £45,000 basic (OTE £45,000 - £50,000)

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Position Type: Full-time, Permanent

About the Role\n

K&D is delighted to support a local, market-leading client seeking an experienced and highly motivated Service Engineer to join their Field Service Support team.

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In this pivotal role, you will help maintain and repair a modern hire fleet featuring mini cranes, glass lifting equipment, and glazing robots. We are looking for a multi-skilled, mechanical/electrical-biased engineer who combines a "can-do" attitude with excellent customer-facing skills.

What to Expect\n

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  Initial Onboarding: Spend your first 6 months workshop-based, gaining hands-on experience with product lines, control systems, and machinery.

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  Long-term Balance: Transition into a flexible 50/50 split between workshop engineering and field service duties.

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  Team Structure: Join a close-knit, supportive team of 4 Service Engineers led by a Service Manager.

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Key Responsibilities\n

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  Inspect, service, maintain, and repair mini cranes, glass lifters, and glazing robots.

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  Perform mechanical and electrical fault-finding and repairs in the workshop and on customer sites.

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  Deliver professional, friendly support when interacting with clients on site.

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  Participate in the team on-call rota.

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Experience, Knowledge & Skills:

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* Level 3 Engineering Qualification \n

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* Engineering experience - either electrical or mechanical\n

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* Read electrical and hydraulic diagrams\n

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* Mechanical background working on HGV's, Fork Lift Trucks, Plant Machinery, Access Platforms could be advantageous. \n

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* Understanding of health and safety requirements\n

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* Customer Service Skills\n

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* Communication Skills\n

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* Administrative Skills\n

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* Problem Solving Ability\n

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* Resourceful with high attention to detail.\n

Requirements\n

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  Practical, hands-on engineering background (mechanical or electrical bias).

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  Proven experience working on motors, engines, or mechanical equipment.

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  Strong diagnostic and troubleshooting skills.

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  Flexibility to work across both workshop and field environments.

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  Note: Specific crane experience is not essential-if you love fixing machinery, we want to hear from you!

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  Must reside within a 15-20-mile radius of Haddenham.

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On-Call & Overtime Package\n

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  Rota: 1 week on call approximately every 5 weeks.

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  Standby Allowance: £50 (Midweek) / £150 (Weekend) - paid simply for availability.

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  Call-Out Pay: Guaranteed minimum 2 hours overtime if called out.

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INDKD