Club Assistant (Weekends) City Padel Exeter

Club Assistant

Weekend shifts

City Padel Exeter

Competitive salary paid
Flexible hours tailored to the successful candidate

City Padel Taunton is looking for an enthusiastic organised and people-driven Club Assistant to help deliver an outstanding experience for our players and team.

This is a hands-on role at the heart of the club perfect for someone who thrives in a fast-paced environment loves customer service and enjoys being part of a team.

The Role

As Club Assistant youll be one of the faces of City Padel Taunton helping ensure the club runs smoothly day-to-day our players feel welcomed and the club maintains the highest standards.

Applicants with barista training and café/bar/hospitality experience would be highly desirable although full training can be provided for the right candidate.

Key Responsibilities

Customer Experience & Communication

• Build and maintain excellent relationships with current and prospective players

• Welcome all players in a friendly professional manner

• Answer phone calls and respond to enquiries providing accurate information about the club padel and services

• Relay relevant information and feedback to the management team

Operations & Compliance

• Ensure compliance with health safety and hygiene regulations at all times

• Assist with opening and closing procedures

• Maintain high standards of cleanliness throughout the club (bins toilets communal areas)

Team Support

• Work closely with the wider team to help deliver a positive club environment

• Support daily reception and café operations

• Contribute ideas to improve the overall member and guest experience

Bookings Scheduling & Promotion

• Assist with facility scheduling court bookings matches and rentals

• Help promote spare spaces on courses and courts via WhatsApp and Instagram

• Ensure booking systems are accurate and up to date

Café & Retail Support

Applicants with barista training and previous café/bar/hospitality experience would be preferred but are not essential.

• Maintain a clean organised and well-stocked café and retail area

• Prepare and monitor toasties and baked goods

• Ensure the coffee machine is maintained and kept clean

• Help keep pricing and offerings updated and communicated clearly

Role Structure

• Reports to: City Padel General Manager

Employment Type : Full Time
Experience: years
Vacancy: 1