Mandatory Training Lead

Detailed job description

and main responsibilities

The Mandatory Training Lead is responsible for leading and managing the Trust’s statutory, mandatory and essential skills training programmes across University Hospitals Dorset NHS Foundation Trust (UHD). The role ensures that all employees receive the training they need to work safely, effectively and in line with NHS and Trust requirements.

The post holder provides both strategic and operational leadership for mandatory training, Trust Induction and non-clinical education programmes. They are responsible for maintaining compliance with national standards, governance requirements and the Core Skills Training Framework, helping to ensure the Trust has a safe, competent and well-trained workforce.

The role also involves managing education systems, including the Oracle Learning Management (OLM) system, monitoring training compliance, analysing performance data, producing reports for senior leaders, and leading service improvements. As a senior member of the BEAT Education Team, the post holder works closely with managers, subject matter experts, external partners and stakeholders across the Trust and the wider Dorset health system.

The Mandatory Training Lead directly manages education staff, oversees the delivery and quality of training programmes, develops policies and procedures, and ensures training services remain effective, accessible and aligned with organisational priorities.

Main Responsibilities

Leadership and Management

• Lead the Trust's statutory and mandatory training agenda.
• Manage Trust Induction and Essential Core Skills training programmes.
• Line manage the Non-Clinical Educator, OLM Lead and Education and Training Coordinators.
• Provide leadership and support to the wider Education and Training team.
• Deputise for senior colleagues when required.

Training and Compliance

• Ensure the Trust meets statutory and mandatory training compliance targets.
• Design, deliver and evaluate training programmes.
• Monitor training completion rates and implement improvement plans.
• Quality assure training content, delivery and learning outcomes.
• Ensure staff have the knowledge and skills required by Trust policies and NHS standards.

Education Systems and Reporting

• Lead the management and development of the Oracle Learning Management (OLM) system.
• Maintain accurate training records and compliance data.
• Produce reports, audits and performance information for senior management.
• Use data analysis to identify risks, trends and training needs.

Service Improvement and Strategy

• Support delivery of the Trust's Education and Training Strategy.
• Lead service improvement projects and implement new initiatives.
• Develop and review policies, procedures and standard operating processes.
• Ensure training programmes align with local and national priorities.

Stakeholder Engagement

• Work with clinical and non-clinical teams across the Trust.
• Collaborate with external training providers and educational organisations.
• Chair and attend meetings, working groups and governance forums.
• Provide expert advice on mandatory training and compliance matters.

Quality and Governance

• Monitor changes to NHS legislation, guidance and training requirements.
• Ensure training programmes meet governance and regulatory standards.
• Conduct audits and quality assurance activities.
• Promote equality, diversity and inclusion within all training programmes.

Person specification

Qualifications

Essential criteria

• First degree or Relevant equivalent experience and training ie Human resources, healthcare, Project management or equivalent knowledge and experience.
• Evidence of business or business management development
• Evidence of leadership and managerial development
• Demonstrable evidence of CPD at senior level

Desirable criteria

• Certificate of Education or equivalent teaching or training qualification
• Post graduate qualification equivalent to level 7 (Masters level)

Experience

Essential criteria

• Experience of working in an education and training setting
• Experience of delivering training courses including mandatory training
• Delivering training to a range of audiences including new staff and professional staff groups
• Experience of working with multiple stakeholders to deliver a service
• Ability to communicate effectively to staff at all levels and across all directorates.
• Skill in organising resources and establishing priorities.
• Previous experience of staff development
• Experience of data analysis activities and producing reports for diverse stakeholders
• Experience of chairing meetings
• Experience of line management
• Experience of working at regional or national level on education and training projects

Desirable criteria

• Experience of working in the NHS
• Experience of setting up systems and processes to support education
• Experience of delivering presentations in a variety of settings
• Experience of working with e-learning platforms
• Awareness of current training priorities within the NHS
• Experience of complex line management including poor performance or capability

Technical Skills Competencies

Essential criteria

• Advanced IT skills Excel, Word, Microsoft Office 365, Outlook and use of AI)
• Competent in use of ESR and OLM
• Able to understand, disseminate and present complex information verbally and in writing
• Evidence of ability to lead a team
• Evidence of development, objective setting and monitoring of services.
• Data Management and analysis
• Familiarity with delivering training in a large organisation
• Confident speaking to large groups of staff and senior leaders
• Ability to work methodically, analyse and interpret complex information and make sound and timely decisions
• Excellent communication skills, including the ability to write concise accurate reports and deliver presentations
• Excellent organisation and time management

Desirable criteria

• Competent in writing curricula and lesson plans
• Familiarity with the structure of the NHS and an acute NHS Hospital trust

Knowledge

Essential criteria

• Advanced knowledge of statutory and mandatory training requirements and governance frameworks for the NHS workforce
• Knowledge and comprehension of the Data Protection legislation
• Familiar with organisational HR policies and procedures with regards to line management

Desirable criteria

• Knowledge and understanding of the NHS Long-Term Workforce Plan
• Knowledge and understanding of NHS people strategy including people promise and people plan.
• Knowledge of Core Skills Training Framework

Other requirements specific to the role

Essential criteria

• • Ability to manage multiple tasks, prioritise workloads efficiently and meet deadlines without supervision
• • Proven leadership qualities
• • Ability to prioritise and solve problems under own initiative
• • Ability to work at strategic level of organisation.

Personal Attributes

Essential criteria

• Professional attitude, able to communicate with tact and diplomacy
• Role model of Department and Trust values
• Ability to engage and build effective relationships at all levels
• An enthusiasm and passion for training and education
• Consistently high attention to detail and quality of work

Language Requirement

Essential criteria

• Able to speak English as necessary to undertake the role