Finishing Manager
JOB PURPOSE To manage all areas of the finishing department: Flatpack, Window Patch, Glue. To optimise production output for the finishing department through effective organisation, co-ordination and resource management. Striving for continual improvements in machine productivity and efficiency, waste reduction, product quality and customer service levels. SPECIFIC RESPONSIBILITIES * To set and achieve targets in key performance in machine productivity and efficiency, waste, quality, customer service levels and Health & Safety * To ensure Team leaders are capable of meeting evolving business needs * To develop the process capability in line with changing technology * To develop employees both individually and as teams to ensure effective day to day management of people * To ensure effective inter-departmental communication * To improve customer quality and service levels to reduce customer complaints * Manage and control activities of all departments * Set departmental objectives and monitor performance * Identify recruitment and development needs * Handle discipline and grievance issues * Create and develop a team-working environment * Support Team Leaders in achieving weekly targets in respect of production output, work in progress, service levels and machine efficiencies * Manage within departmental budgets set and identify opportunities for cost reductions in areas such as overtime, consumables, maintenance and waste * Optimise equipment and resource usage for effective and efficient output * Be proactive in developing solutions to operational issues * Ensure effective communication within and from all areas of production to achieve common business aims * Provide regular performance statistics/ reports as directed * Liaise effectively with Union representatives as appropriate * Ensure compliance with all existing systems, standards and procedures within all areas to satisfy both company and customer requirements- ISO, Health & Safety * Identify opportunities for improving systems of work, and successfully implement * Control waste effectively * Drive through and support the introduction of new systems and procedures * Direct and manage technical innovation and introduction within your department * Develop & implement corrective action plans short & long term to improve Quality, downtime and to reduce scrap & inventory * Drive productivity improvement & standardisation across the business * Provide training and instil a Lean culturethroughout the department * compliance to ISO9001, ISO45001 and ISO14001 Standards, relevant legislation and compliance obligations through adherence to training and work instructions PERFORMANCE INDICATORS * Achieve departmental KPI's * Constantly strive to reduce downtime to agreed levels * Meet and maintain customer requirements in terms of quality and output * Compliance with the company's quality standards (PS9000 and BRC/IoP) * Adherence to the company's health safety & environment standards (HASAWA Act) * Maintain a good overall condition of work area through routine maintenance * Accurate & efficient control of components including filing and good housekeeping practices SKILLS/QUALS * Technical expertise in all aspects of specific production processes relating to the finishing department * Full working knowledge of BRC & ISO9001 * Essential experience of Lean Manufacturing * Strong Management/Leadership Skills * Evidence of Project Management in waste reduction * Able to demonstrate reducing downtime and improve efficiency's * Able to work in a fast paced environment – FMCG preferred * Strong commercial awareness and business acumen * Computer literate, able to operate Microsoft Word, Excel and Outlook/Email * Excellent aptitude * Must be proactive * Organizing, Planning, and Prioritising Workload to achieve targeted KPI's INTERPERSONAL SKILLS * Oral communication – instruct/teach others, resolve complaints & settle disputes, provide routine information to team leaders/co-workers, interact with peers/managers to share knowledge & determine work priorities, provide basic counselling and answer questions as required * Written communication – complete standard records & forms, produce other written correspondence including letters, memos, plans, notes, reports & emails and produce standard operating procedures * Problem solving – use everyday judgement or basic calculations to perform basic tasks, analyse/evaluate information from multiple sources and use to solve problems * Decision making – have the authority to determine and change priorities * Planning – schedule and coordinate the activities of technical, financial and staffing resources to achieve company objectives * Negotiation – negotiate with others about controversial and/or conflicting matters * Creativity – develop new ideas, techniques, systems and policies * Leadership – play lead role in meetings and committees and conduct briefings as necessary JBRP1_UKTJ