Field Service Engineer

Position: Field Service Engineer Location: Midlands Job Type: Permanent My client, a specialist manufacturing business are on the hunt for a Field Service Engineer to join their team in their northern division! Role and Responsibilities – Field Service Engineer (Midlands) In this role, you will be assembling complex components and products for the scientific industry in line with tight tolerances and customer demand. Other responsibilities include: Responsible for Installing, investigating and repairing machine faults of both Electrical and a Mechanical nature assigned by the CSC (Customer Support Centre) Plan and prepare the correct parts/equipment and resource needed for repairs assigned to you in a timely manner. Ensure clear communication of escalations/ problems / concerns or delays to the CSC / Supervisor / Customer and follow up with a report if required. To assist customers and internal staff with the identification of spare parts. Customer facing – clear communication to customer both verbal and written – take ownership of faults / calls assigned to you Demonstrate flexibility with start and finish times and cross skilling Provide Helpdesk / Telephone / Remote support when required. Observe Health and Safety & Working time regulations. To follow and Adhere to the Company handbook and company policy and procedures. Experience or Qualifications – Field Service Engineer (Midlan...