Hire Administrator

We are currently looking for a Hire Co-ordinator to work for one of our clients on a permanent basis. The company is a well-respected market leader in specialist equipment for a range of sectors including construction, energy production, process and water treatment and this is an excellent opportunity to join a rapidly expanding and successful organisation. Based in their modern premises in Stafford the role will involve managing the fulfilment of hire contracts cost efficiently and to full customer satisfaction; and manage hire-related customer care tickets and the main duties for this Hire Administrators role will include the following:- * Processing Hire Orders/Enquiries, including Participating in 24/7 On-call Rota for Emergency Hires * Processing hire orders in the CRM system, hire management system and finance management system * Handling enquiries from repeat customers * Liaising with the engineering manager on asset and labour requirements and timelines * Handling emergency enquiries and processing and coordinating emergency hire orders afterhours as part of an on-call rota * Processing off-hire requests, arranging transport and lift (crane or HIAB) * Processing new and ex-hire asset sales * Liaising with customers to get purchase orders extended * Processing repeat hire orders * Managing Hire Equipment Deliveries and Collections * Preparing paperwork for the engineers including RA...