HR Administrator

Job Description

To provide accurate, efficient and responsive administrative support across the employee lifecycle, enabling the People and Workplace team to deliver a high-quality service to employees and managers. The role maintains reliable people records and processes, responds to day-to-day queries and supports projects that contribute to the delivery of the People Strategy and the continuous improvement of the employee experience.

Key responsibilities

Employee Lifecycle

• Provide support to employees across businesses in the Group by answering queries, face to face,
• over the phone and by email.
• Manage a high volume of queries in the HR Inbox, triaging emails to ensure they are responded to
• in a timely manner, and within Service Level Agreements, by the relevant member of the People
• and Workplace team.
• Responsible for providing an accurate and timely administrative service for new starters including
• preparation of letters/contracts, conducting and recording of employment vetting checks and
• ensuring all information is accurately recorded in the HR system at all times.
• Manage the process for employee’s contractual and personal detail changes, producing variation
• to contract letters and updates to payroll and benefit providers.
• Manage all incoming employment reference requests, ensuring they are completed accurately,
• within agreed timescales and in line with company policy and data protection requirements.
• Support the Workplace Manager in the administration of Health & Safety Policies and Procedures
• to ensure compliance with legal obligations.

Learning and Development

• Maintain the Company’s Chartered Status log and keep Head of People and Workplace and Head
• of Compliance, Risk and Governance updated with changes to the Company’s’ Chartered Status.
• Process all training requests, liaising with training providers where required, maintaining accurate
• and up-to-date training logs, and supporting employees throughout the request and booking
• process.

Reward and Recognition

• Undertake the administration for all company benefits, liaising with the benefit provider on new
• starters, leavers and changes. Check all benefit invoices for accuracy and payroll processing.
• Support the HR Assistant with the collation of data for the monthly Payroll process.

HR Systems

• Responsible for managing both the HR System and the Company Benefits Platform and ensuring
• these are kept up-to-date with employee information.
• Provide and prepare management information as requested for management meetings.
• Liaise with the HR System and Benefits Platform providers on system queries or changes.

HR Projects and Strategy

• Responsible for supporting on all HR Projects in line with the People Strategy.

HR Policy, Risk and Management of Information

• Comply with compliance procedures, TCF, Data Protection and FCA Regulations at all times to
• ensure regulatory requirements and company policies are not breached.
• Work alongside the Compliance team to support annual FCA activity.
• Ensure all relevant employee vetting checks are completed in a timely manner.
• Ensure that the collation, storing and processing of employee data is in line with GDPR regulations.

Qualifications

Role Requirements

• Full-Time
• Based in Bath

Experience and skills

Essential

• Experience of working with Microsoft Office products, including Word, Excel, Outlook and
• Powerpoint.
• Experience of delivering accurate, relevant and timely information.
• Ability to work within a highly confidential environment and maintain trust and confidence.
• Experience of working within a team, successfully managing expectations of others and
• communicating effectively.

Desirable

• Previous experience in an administrative role within a fast-paced environment.
• Experience of working in an environment of significant change.
• Experience of managing and processing confidential data.
• Experience in a HR administrator role within the Financial Services sector.
• Obtained or working towards a CIPD qualification.

Additional Information

All your information will be kept confidential according to EEO guidelines.