Female* MINT Recovery Navigator

Job summary
As our MINT Recovery Navigator, you will deliver mental health support and interventions to people in primary care. You will work collaboratively with the client, GP, and other health and care professionals to ensure people with moderate-serious mental health needs are supported to connect to their community, to build resilience and to improve their wellbeing. The role will work with patients with mental health needs registered to one of the GP practices that sit within the PCN. This role is about supporting people with moderate to serious mental health needs who often fall between the primary and secondary care gap. You will work closely with clients experiencing domestic violence and offer specialised domestic violence support to survivors. You will work within a recovery and psychologically informed approach, taking a holistic view to support peoples recovery to live fulfilling lives.

Main duties of the job

• Work as a core member of the MINT based in the locality hub alongside professionals from PCLS/Bristol Triage, Adult Social Care and AWP, and others to complete support conversations with clients referred into the MINT hub.
• Work closely with colleagues and build strong partnership working with other agencies such as GPs, Health and Social Care, other Voluntary and Community Services and taking initiative to share learning, new ideas and trends.
• To complete support conversations with the client. The support conversation is a simple intervention to assess what matters to a person with regard to their lie, support needs, goals, strengths, and desired outcomes whilst addressing their concerns.
• Attend and contribute in a positive and proactive way to daily handovers and Multi-Disciplinary Discussions (MDD) within the MINT Hub.
• Identify, assess, contribute, maintain, provide feedback, and manage risk to ensure it is minimised.
• To navigate the wider system which includes signposting or supporting the client to access support in relation to housing, debt advice, employment, family/relationship breakdown and domestic violence etc.
• Manage casework, documentation, and time effectively, ensuring up to date and clear record keeping in line with policies, making the best use of own supervision, training, and staff development.
• Deliver specialised domestic violence support to survivors.
• Maintain hope and optimism for the individual with high expectations for recovery.

About us
Missing Link provides practical advice and support to individuals to allow them to maintain a rich and meaningful life. The aim is to deliver recovery and wellbeing opportunities for people with mental health and other support needs to achieve their hopes and ambitions. In addition, we provide dedicated domestic abuse support to women, men and children.

Details
Date posted: 12 October 2026
Salary: £27,099 to £29,332 a year
Contract: Permanent
Working pattern: Full-time
Reference number: B0089-26-0010
Closing date: 26 October 2026

Job locations
2nd Floor, Embassy House, Queens Avenue, Bristol, BS8 1SB
Bristol Community Health, Armada Road, Bristol, BS14 0SU

Essential experience

• A minimum of two years significant experience working with people with mental health needs, or people with complex needs
• Proven experience of working with people with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency long term conditions)
• Proven experience of working with survivors of domestic violence
• Proven experience of carrying out needs and/or risk assessments and the support planning process
• Experience of working with a number of individuals with competing needs and priorities
• Proven experience of working with women / men and children who have survived domestic abuse
• Experience of co-producing short- and longer-term risk management, safety planning and support with survivors and their children experiencing Domestic Abuse

Desirable experience

• Proven experience of mental health issues and/or services, either as a user, carer or supporter.

Essential qualifications

• Numeracy and literacy to GCSE level/NVQ 2 or equivalent
• IT skills including ability to produce various documents in Word, and use of email and internet.
• The ability to undertake effective casework management and support planning with evidence of a methodical and well organised approach to work
• Maintaining professional boundaries, show resilience and reliability under pressure

Desirable qualifications

• A recognised qualification in a relevant field (for example DipSW, RMN, CPN)
• Psychologically informed practice

Essential values

• A commitment to the Victims Code of Practice
• Commitment to diversity and equal opportunities at work
• Commitment to service user participation and involvement

Essential knowledge

• Proven knowledge of support needs of people with mental health needs.
• Proven knowledge of equal opportunities issues
• Proven knowledge of health and safety issues, especially those relevant to mental health
• Proven knowledge of safeguarding policies and procedures relating to adults and children and young people
• Demonstrable understanding of the diverse needs of survivors and children experiencing domestic violence

Desirable knowledge

• Proven knowledge of welfare benefits
• Proven knowledge of the social care sector
• Knowledge of working with people with drug and alcohol, learning disabilities or complex needs

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer contact
HR Assistant Jane Stewart, HR.Enquiries@missinglinkhousing.co.uk, 01179251811

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