Crisis and Resilience Programme Manager

Job description

Salary: £47,665 - £50,908 a year
Location: Council House
Hours: 37 hours per week
Working Pattern: Monday to Friday, 9am to 5pm
Contract Type: Permanent
Closing Date: 1st November 2026

The Opportunity
If you want to use your programme management skills to make a real difference to people and communities, this is an opportunity to play a key role in Derby's approach to financial inclusion and resilience.
As the Crisis and Resilience Programme Manager, you'll help turn funding, data and insight into effective support for residents experiencing financial hardship. You'll work across services and with partners to understand where the greatest need is, what is working and where we can do better.
You'll have the opportunity to shape a developing programme, lead a frontline team and build strong relationships with voluntary, community and statutory partners. As the Crisis and Resilience Programme Manager, you'll help us move beyond responding to immediate financial crisis towards earlier intervention and stronger, longer-term financial resilience for Derby residents.

What you’ll be doing
As the Crisis and Resilience Programme Manager, you will:
• Lead the day-to-day management of Derby's Crisis and Resilience Fund programme, ensuring effective governance, performance, financial control and compliance.
• Use data, performance information and community insight to identify emerging financial hardship and help target support where it can have the greatest impact.
• Lead and develop the Customer Service Officers handling frontline Crisis and Resilience Fund enquiries and Local Assistance