Casual Conference and Banqueting Associate

This position is for a Casual Conferencing and Banqueting Associate based at The Marriott Worsley Park Hotel and Country Club M28 2QT.

Specific job duties include;

• Welcome and acknowledge each and every guest with
  a smile, eye contact, and a friendly verbal greeting


• Assist other employees to ensure proper coverage
  and prompt guest service.


• Comply with quality assurance expectations and
  standards.


• Follow appropriate procedures for serving alcohol


• Communicate additional meal requirements,
  allergies, dietary needs, and special requests to the kitchen.


• Set tables according to type of event and service
  standards, including types of linens, glassware, plate/chinaware, and
  silverware, ensuring all supplies meet quality standards.


• Check in with guests to ensure satisfaction with
  each food course and/or beverages.


• Monitor and maintain the cleanliness of assigned
  tables including ensuring courses are cleared according to department
  standards


• Prepare coffee breaks, carts, and stations with
  appropriate food and beverages as stated in Banquet Event Order.


• Prepare tables, action stations, buffets, service
  carts, dessert table/carts and cordial carts with specified tools, and
  equipment according to company standards.


• Respond to and try to fulfil any special banquet
  event arrangements requested by guest.


• Replenish buffet items to ensure consistency and
  freshness in presentation from opening to closing


• Follow up on special banquet event arrangements
  requested by guest to ensure compliance.


• Process all payment methods in accordance with
  Accounting procedures and policies.