Technical Service Lead (12 month FTC)

Technical Service Lead - 12-Month Maternity Cover Great Malvern (On-site) £40,000-£50,000 DOE Monday - Friday 37.5 hrs Our Client is an assistive technology company that empowers people with disabilities to live a more independent lives. They are proud to be a global leader in augmentative and alternative communication (AAC), supporting people across the UK, US, Europe, and beyond. But what truly sets them apart is the people: passionate, collaborative, and driven by the impact our products have every day. If you're motivated by meaningful work and want to use your technical expertise to help create technology that genuinely changes lives, we'd love to hear from you. The opportunity: This is an exciting 12-month maternity cover opportunity for a Technical Service Lead to lead the Service and Repairs function, lead a talented team, and help ensure the people who rely on technology continue to receive exceptional service. This is a unique opportunity for someone who enjoys combining hands-on technical problem-solving with people leadership and operational improvement. You'll play a key role in ensuring customers receive a responsive, reliable repair service while helping shape the future of our service operation as we continue to grow and evolve. What you’ll be doing: You'll lead the day-to-day operation of the Service and Repairs team, creating a culture where ownersh...