Luxury Store Manager

A prestigious luxury fashion house is seeking an experienced Flagship Store Manager to lead its flagship London store in the heart of the West End.
This is a unique opportunity to join a renowned luxury brand with a strong family-led culture, where craftsmanship, exceptional client service and long-term relationships are central to everything they do. Working closely with senior leadership and the founding family, you will play a pivotal role in driving commercial performance while delivering an outstanding experience to an exclusive VIP and VIC clientele.
The RoleAs Flagship Store Manager, you will have full responsibility for the day-to-day leadership and performance of the London flagship store. You will lead a small, hands on team.
This is a highly visible, hands-on position that requires a strong presence on the shop floor. You will be responsible for building meaningful relationships with VIP and VIC clients, developing clienteling strategies, driving repeat business and ensuring every interaction reflects the brand's exceptional standards. Alongside the customer experience, you will oversee all operational aspects of the store, including team management, sales performance, CRM activity and service delivery.
Key Responsibilities

• Lead, inspire and develop a high-performing luxury retail team.
• Drive sales performance and deliver commercial objectives.
• Build and maintain strong relationshi...