Car Park Enforcement Officer

Parking Enforcement Officer

Location: Oxford (covering car parks across the city)

We are recruiting on behalf of a client for a Parking Enforcement Officer to help maintain parking compliance and deliver excellent customer service across car parks in Oxford.

You will be working on a shift basis 10am - 6pm, with flexiblity for additional cover if needed.

Your responsibilities will include:

• Issuing parking penalties accurately and in line with enforcement procedures.

• Ensuring motorists comply with parking conditions and payment requirements.

• Providing a high standard of customer service and dealing calmly with difficult situations.

• Using ANPR and enforcement technology, adapting to new systems as required.

• Reporting equipment faults and health and safety issues.

• Assisting with minor maintenance and the opening and closing of car parks.

• Working flexibly across a range of shifts to meet operational needs.

The successful candidate will have:

• A full, valid and clean UK driving licence or European equivalent.

• Experience in a customer-facing role.

• Good judgement and the ability to make and justify decisions.

• The ability to work independently and as part of a team.

• Good IT skills and confidence using technology.

• The flexibility to work varied shifts.

• A good level of fitness, as the role involves regular walking.

This is an opportunity for a reliable, customer-focused individual who enjoys working outdoors and can help ensure car parks operate safely and efficiently.