IT Technician | Secondary School in Newham | ASAP
School IT Technician
Location: Newham
A dynamic, forward-thinking, and high-achieving secondary school located in the London Borough of Newham is seeking a skilled, hands-on, and energetic IT Technician to join their vibrant technical support team. This is an exceptional opportunity for a tech-savvy professional looking to build a rewarding career within a collaborative, supportive, and digitally progressive educational environment.
About the Role
As the School IT Technician, you will be the operational engine behind the school's digital learning environment. You will provide front-line and second-line technical support, ensuring that hardware, software, networks, and classroom tech operate seamlessly so that students and teachers can focus entirely on educational excellence.
Start Date: Immediate or upcoming term
Environment: A bustling, diverse community secondary school known for its strong academic culture and modern technical infrastructure
Culture: A collaborative, supportive workplace backed by an exceptional leadership and technical team
Key Responsibilities
Provide efficient first- and second-line technical support to staff and students across all hardware, software, and network systems.
Maintain, troubleshoot, and repair computers, interactive whiteboards, printers, tablets, and AV equipment.
Assist with user account management, password resets, and network security protocols under the guidance of senior IT leads.
Set up, configure, and deploy new IT equipment and software packages across classrooms and administrative offices.
Implement fresh, organized systems for tracking technical support requests and managing IT inventory.
Requirements
Proven experience in an IT support, helpdesk, or technical maintenance role (ideally within an education or corporate setting).
Strong technical literacy, including a solid understanding of Windows operating systems, Active Directory, Office 365 / Google Workspace, and basic networking principles.
Exceptional problem-solving skills, with a methodical approach to troubleshooting and a calm demeanor under pressure.
Outstanding communication and interpersonal skills, with a patient and customer-focused attitude when assisting non-technical staff and students.
A proactive, enthusiastic mindset and a strong commitment to progressing within educational IT infrastructure.
Salary & Benefits
Pay Scale: Competitive salary aligned with the London support staff pay scale, dependent on experience and qualifications.
Comprehensive opportunities for continuous professional development and technical training within a progressive school community.
How to Apply
If you are an ambitious, tech-savvy professional looking to make a meaningful impact in a brilliant Newham school, we would love to hear from you. Please submit your application as soon as possible for consideration.