Clerical Assistant

Job Description

3 Months Contract with a Local Authority

Umbrella - £17.74 per hour - Umbrella

Job Purpose

As a Clerical Assistant, you will provide administrative and business support to the Employee Relations team, ensuring the efficient delivery of day-to-day office functions, training administration, record management and customer service support.

Key Duties/Accountabilities

• Organise training courses, meetings and events.

• Liaise with internal departments and external suppliers.

• Coordinate venues, catering, travel and accommodation arrangements.

• Maintain training databases and records.

• Create and update course files and registration information.

• Process incoming and outgoing mail.

• Respond to telephone enquiries and take messages.

• Produce letters, reports and other documents.

• Provide filing, photocopying and general clerical support.

• Maintain accurate electronic and manual records.

• Provide cover for other administrative staff when required.

• Support the Workforce Development Team with daily administrative activities.

Essential Experience Required

• Previous Administration, Clerical or Office Support experience.

• Experience maintaining databases and computer-based systems.

• Experience entering and retrieving data.

• Strong Microsoft Office skills.

• Good customer service and communication skills.

• Strong organisational skills and attention to detail.

• Ability to manage workloads and prioritise tasks.

• Experience working with confidential information.

• Ability to work independently and as part of a team.

Additional Information to Note

• Working Hours: 37 hours per week.

• Ty Elai, Tonypandy, CF40 1NY.

• Hybrid Working. • 2 Days Office / 3 Days Remote.

• DBS Not Required.

• Welsh Language Level 1 Essential.

• Training will be provided where required.

• Competency Based Interview.

• Interview Date: 26th October 2026.

On-site Interview.

• Supplier Submission Deadline: 23rd October 2026.

• We work on bi-weekly payment schedule.

• Apply ASAP.

Requirements
As a Clerical Assistant, you will provide administrative and business support to the Employee Relations team, ensuring the efficient delivery of day-to-day office functions, training administration, record management and customer service support.