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phs Group
Sales Directorphs Group • Caerphilly, GB
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Sales Director

Sales Director

phs Group • Caerphilly, GB
12 days ago
Job description

Sales Director for phs Compliance

National Role

Competitive Salary + Bonus

Are you a commercially driven sales leader who can turn strategy into sustainable, profitable growth? phs Compliance is looking for a Sales Director to lead its national sales function, strengthen customer relationships and shape the next phase of growth across the business.

The Sales Director role at phs Compliance will involve:

• Setting and delivering the national sales strategy and annual plan, creating sustainable and profitable year-on-year growth across new business and existing accounts.

• Ensuring the sales structure, territories, roles, incentives and support functions provide strong market coverage and align with the business strategy.

• Translating business priorities into clear sector propositions and focused sales plans.

• Building, leading and developing a high-performing national sales team through clear expectations, coaching, performance insight and accountability.

• Strengthening strategic account planning and executive-level customer relationships to improve retention, account growth and long-term value.

• Owning pipeline health, CRM discipline and forecast accuracy, using data to identify risks and opportunities early.

• Personally leading or sponsoring major bids, strategic negotiations and complex, multi-stakeholder sales processes.

• Identifying cross-sell and upsell opportunities within phs Compliance and across phs Group.

• Protecting margin through effective pricing, discount and authority frameworks, and ensuring commercial risks are understood before commitment.

• Championing the end-to-end customer experience and using customer insight, including NPS, to drive measurable improvement.

• Using market intelligence, digital channels and focused marketing activity to strengthen lead generation, customer engagement and sales effectiveness.

The ideal candidate for the Sales Director role will have:

• A strong track record of setting and delivering sales strategy in a senior B2B sales leadership role.

• Experience within business services, technical services, facilities management, engineering or another relevant service-led market.

• Evidence of delivering profitable growth, improving margin and building a healthy, predictable pipeline.

• Strong commercial judgement across go-to-market strategy, pricing, bid strategy, negotiation and contract risk.

• Experience of leading and developing sales teams through clear expectations, coaching, performance data and accountability.

• Experience of personally leading complex bids, strategic negotiations and multi-stakeholder sales processes.

• Confidence using CRM, forecasting, market and customer data to challenge assumptions and focus resources.

• The credibility to build senior customer relationships and influence effectively across a leadership team.

• A clear, accountable leadership style, with the integrity and judgement to address difficult issues constructively and follow through on commitments.

Key measures of success will include:

• Profitable sales growth across revenue, order intake and gross margin.

• Customer retention, account growth and customer satisfaction, including NPS.

• Pipeline coverage, conversion, sales cycle and forecast accuracy.

• Pricing quality, discount discipline and adherence to authority levels.

• The quality and risk profile of commercial contracts.

In return for your commitment and expertise, you will get:

  • Competitive Salary
  • Company car or car allowance
  • Virtual GP for you and your household
  • Buy and sell holiday scheme
  • Amazing employee discounts with major supermarkets and retailers with ‘phs Perks’
  • Training to expand your skills. We offer accredited ILM training through external and in-house training
  • Apprenticeship opportunities
  • 25 days holiday plus bank holidays (31 days in total) plus a Buy / Sell holiday scheme
  • Free Parking onsite so no parking costs
  • Other benefits such as improved parental and paternity leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more…
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Sales Director • Caerphilly, GB