Governance Administrator

Job Advert

Governance Administrator

New Hall Hospital, Salisbury

Full Time - Hours

Do you have a passion for driving and supporting governance, auditing, processes and patient safety?

Do you think your next challenge could be in assisting the hospital management team in achieving an outstanding result with the CQC by supporting strong governance?

We have an exciting opportunity for a Governance Administrator to join the friendly and supportive team at New Hall Hospital.

The role
In this role, you will be an integral team member who provides a full comprehensive service to all of our clinical departments within the hospital providing support to the Matron and Quality Improvement Manager in relation to meeting clinical governance requirements and associated reporting and analysis.

To be successful in the role you will need to be service driven, able to work within set timescales in a fast paced, sometimes-high volume environment and have excellent attention to detail in order to spot irregularities within the information provided.

Duties

• Work in conjunction with the Matron and Quality Improvement Lead to support the Clinical Governance agenda, ensuring audits undertaken, analysed and action planned
• Follow up actions arising from investigations and reports, track completion and monitor implementation of changes
• Support HODs in analysing trends for their department, identifying areas for improvement and drive a robust quality improvement cycle.
• Demonstrate the ability to work both independently and within a team structure
• Effectively communicate with patients producing a informal/formal complaint and organise efficient investigation to report back actions to the Matron/HOD
• Treat all customers with respect and equality whilst meeting all aspects of our services in a timely and professional manner
• Maintain communication networks with key senior managers, staff and other stakeholders so that quality business outcomes are achieved

Why join us?

At Ramsay Health Care UK, our people are at the heart of our success. Our benefits are designed to support your wellbeing, work-life balance and career development, because we’re people caring for people:

Health, Wellbeing & Financial Security

• Private Medical Cover, with the option to add your partner and dependants
• Discounted Bupa Dental Insurance
• Life Assurance (Death in Service) x3 your base salary
• Private Pension, with Ramsay matching up to 5% after a qualifying period
• Employee Assistance Programme

Work–Life Balance

• 25 days annual leave + bank holidays, with the option to buy or sell additional days
• Flexible shift patterns, where possible
• Family friendly policies including enhanced parental leave
• Volunteer leave to support causes that matter to you

Career Development & Recognition

• Training and Development via the Ramsay Academy to support your career development
• Colleague recognition programme to celebrate our people

Lifestyle & Everyday Perks

• Access to our benefits platform, offering a wide range of discounts
• Cycle2Work scheme
• Subsidised staff restaurant, where possible
• Free parking on site, where possible