Email Marketing Lead, Lifecycle Marketing EMEA (12 month FTC)

At Klaviyo we value the unique backgrounds experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If youre a close but not exact match with the description we hope youll still consider applying. Want to learn more about life at Klaviyo Visit see how we empower creators to own their own destiny.

London UK (Hybrid 3 days p/week in office)
12 month full-time fixed term contact (starting: 1 Nov 2026)

About the Team

The Lifecycle Marketing Team at Klaviyo is a Center of Excellence that delivers seamless scalable customer-facing experiences across all owned channels and servicing all segments and geographies. We own channel performance and optimisation while driving measurable impact at every stage of the customer lifecycle.

About the Role

This is a senior individual contributor role and as our Lead Lifecycle Marketer for EMEA within the global Lifecycle Marketing team youll own lifecycle marketing across the region partnering with EMEA Marketing and Sales to identify opportunities and deliver programs that support regional growth and business priorities.

Youll also partner with the global Lifecycle Marketing team to localise and scale global programs for EMEA ensuring lifecycle experiences are relevant to local markets audiences and customer needs. This is a hands-on execution-focused role combining optimisation strategy and cross-functional collaboration.

Key Responsibilities

EMEA Lifecycle Programs

• Own the strategy and execution of EMEA-specific lifecycle programs and campaigns in partnership with regional Marketing Sales and Partner teams.
• Support EMEA Events with lifecycle strategy and execution for key regional and flagship Klaviyo events for prospects customers and partners from targeting and invitations through to post-event nurture.
• Own audience and segmentation strategies using customer prospect firmographic behavioural and engagement data.
• Define success metrics analyse performance across markets and segments and turn insights into testing and optimisation opportunities.

Global Lifecycle Programs

• Partner with the global Lifecycle Marketing team to localise and regionalise Sales-Led PLG onboarding adoption re-engagement and cross-sell programs for EMEA.
• Provide EMEA input into global lifecycle strategy segmentation channel optimisation and testing using regional insights to improve performance.
• Partner with Product Growth PMM Brand and other global teams to scale relevant lifecycle initiatives across EMEA.

Cross-Functional & Operational Leadership

• Align the EMEA lifecycle roadmap with global and regional stakeholders balancing global priorities with market needs.
• Manage multiple initiatives making clear prioritisation and trade-off decisions while maintaining quality and pace.
• Champion customer-first initiatives and ensure lifecycle experiences are relevant scalable measurable and operationally sound.

Who You Are

Experiences & Expertise:

• 8 years in Lifecycle Marketing PLG Marketing CRM and/or Email Marketing
• B2B and international experience ideally EMEA within a company with a North American HQ
• Strong knowledge of lifecycle/marketing best practices: deliverability personalisation segmentation testing reporting channel optimisation backed by a data-driven approach to audience performance
• Native/ fluent English (essential). Fluent French/ German/ Spanish/ Italian a bonus.

Tools & Tech:

• Experience with lifecycle and CRM technologies including: HubSpot (essential) Salesforce (essential) Smartling (nice to have) and other localisation and marketing automation platforms advantageous
• Monday board or similar

Cross-functional/stakeholder

• Strong cross-functional operator able to align stakeholders across regional/ global Marketing Sales Growth Product Operations teams across different timezones

Work style

• Execution and delivery focused: Hands-on across strategy analysis managing multiple projects and trade-offs in a fast-paced shifting environment

Logistics

• Hybrid 3 days p/ week in the London office
• Full work authorisation to work in the UK without any restrictions

#LI-Hybrid #LI-JW1

Required Experience:

Contract

Employment Type : Contract
Experience: years
Vacancy: 1