Senior Quality Assurance

Senior Quality Assurance North Walsham, Norfolk £(phone number removed) Benefits:- Private Pension (Up to 4% Matched) + X2 Life Assurance 25 Days Holiday + Bank Holidays Would you like to work for a growing local business, that has the job security of being part of a multi-billion-pound global manufacturer. They are looking for an experienced Senior Quality Assurance professional to deal with quality assurance across product and process. As the Senior Quality Assurance person your key role & responsibilities will be: Responsible for quality assurance across product, non-conformances & process improvements Key Quality KPi Areas:- Process Capability Scrap, Product Quarantine, Customer Complaints, Loss of Business, Warrant Complaints Support the investigation for external & internal non-conformances Involved with internal & external audits - BRCGS, ISO9001, ISO14001, ISO45001 Deal directly with customers about complaints & returns, resolve problems and put in place corrective measures for future quality scope Development of new & existing SOP's, quality documents, policies & procedures Knowledge, skills & experience needed to be the Senior Quality Assurance person: Experience of working in a similar quality role within manufacturing Internal auditing to ISO standards and BRCGS Efficient & effective communicator - dealing with external customers & internal teams Inquisitive nature, sound judgement with a ...