Senior Field Application Scientist Luminex and Immunoassays

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Laboratory Setting Office

Job Description

Senior Field Application Scientist-Luminex and Immunoassays

Location: Europe close to an international airport (max. 1h driving)

Expected travelling is 4 days per week to Europe Middle East and Africa

Field Application Scientist Luminex and Immunoassays

As a Field Application Scientist you will provide scientific expertise; applications support and training to customers on Thermo Fisher Scientifics Antibodies Immunoassays and Luminex Assay & Instrument Portfolio.
This may include in-person phone email and/or video communications. A Field Application Scientist will partner with sales reps in the field to deliver product line-specific pre- and post-sales-related customer support activities and solve customer escalations effectively.
Also you will act as a trusted expert to our customers thereby increasing customer satisfaction and loyalty and contributing to the overall success of the business. The area of responsibility is the EMEA region.

Key responsibilities:

Performs instrument and workflow demonstration installations and training on relevant products at customer or company locations

Applies in-depth scientific and product expertise to complete assignments of diverse scope and

support a variety of customer inquiries

Proactively contributes to the strategic development of innovative plans models standards and

techniques

Independently addresses issues of increased complexity for customers and internal partners

Able to determine individual priorities and help set strategic objectives of the team

Provides training and helps coach and mentor team members
Prepares and present seminars to a wide array of audiences
Partners with regional and global teams to support the organization in the achievement of the

regional commercial service and support goals
Solves customer escalations effectively through in-depth troubleshooting
Remains up to date with product and state of the art scientific know-how
Works in line with our support & service competencies processes and company values

Facilitates distributor FAS capabilities through training coaching and knowledge transfer fostering ownership and self-sufficiency.

Experience/Qualifications/Qualities:

Ph.D. or Master in Cell Biology or Immunology and relevant experiences
Several years of experience working with laboratory techniques; cell separation flow cytometry cell culture immuno assays
Experience of working with human tissue and whole blood
Proven understanding of immuno assay and preferably Luminex workflows and working in a cGMP

environment
Experience in presenting technical materials in written and verbal form
Demonstrated ability to troubleshoot technical problems
Strong communication skills
Fluent in English and at least one other European language (Italian Spanish German or French)
Demonstrated ability to read analyze and interpret common scientific and technical reports
Able to travel throughout Europe Middle East and Africa territory (up to 80% travel)

Living close (max. 1h driving) from a big international airport

Required Experience:

Senior IC

Employment Type : Full-Time
Experience: years
Vacancy: 1