Spanish or Italian Speaking Customer Service Executive

Spanish or Italian Speaking Customer Service Executive * Location: Sunderland, north East England (Hybrid – 4 days a week in the office) * Salary: £29,000 – £30,000 basic + bonus + excellent benefits * Languages: Fluent in either Spanish OR Italian The Company Our client is a leading international leisure brand, with products recognised and loved across the globe. With strong growth across Europe, they are expanding their team and seeking a talented Spanish or Italian Speaking Customer Operations Executive to play a key role in their success. The Role As the Spanish or Italian speaking Customer Service Executive, you’ll take ownership of a portfolio of business accounts and brands, acting as the main point of contact for either Spanish or Italian speaking customers. You’ll ensure a smooth order-to-delivery process while building strong, long-term relationships. This is an exciting opportunity for a proactive, customer-focused professional to develop their career in a fast-paced, international environment. Key Responsibilities: * Be the primary contact for business customers * Build and maintain strong partnerships with key accounts * Manage the end-to-end order lifecycle – from placement to fulfilment * Organise and track orders, ensuring accuracy and on-time delivery * Coordinate stock allocation, logistics, and distribution centre requirements * Provide regular updates to c...