IT Field Engineer East London
Our MSP Client are looking for experience IT Field Engineer (2nd Line) to support various customers around East London and surrounding areas.
Must have experience of working within a multi-vendor environment
They have asked for the Field Engineers to be based in East London
You will be put through Security Clearance, to do this you must not have any criminal conviction and lived & worked in the UK for the last 5 years
Salary: 35k
Hours: 37.5 hours – or dependent on customer – 7.5 hours a day
Job Description:
To act both as a specialist in specific product areas for customer systems and provide support for hardware and software maintenance calls and implementation requests within the required Service Level Agreement (SLA). Providing both planned and unplanned backfill for Site Engineers, attending scheduled Customer Tech Bars (Surgeries), and provide customer business as normal support. To meet our customer needs and a diverse working environment, the role calls for a degree of flexibility and an expectation that the core working hours are spent on customer sites. There will also be occasions where the requirement will be outside normal travel where hotels will be provided.
Key Responsibilities:
- Undertake work and activities which support the achievement of the IT Team objectives and in accordance to the customer’s process and procedures.