Housekeeping Supervisor

Housekeeping Supervisor
Ardencote Manor - Hiddenwell |
Luxury Wellness Retreat
Full-Time | Permanent
Salary: £28,000 per annum
Estimated Start Date: 23
November 2026

Help us create an exceptional
experience for every guest

We’re looking for an organised,
hands-on and passionate Housekeeping Supervisor to join our team

You’ll play an important role in
making sure our bedrooms and public areas look their very best, supporting the
housekeeping team throughout the day and helping us deliver the high standards
our guests expect

What you’ll be doing

• Supporting and supervising our Room Attendants,
  Linen Porters and Public Area Cleaners, helping everyone have a successful day
• Inspecting guest bedrooms and public areas,
  making sure everything is beautifully clean, presented and ready for our guests
• Supporting the guest experience, working closely
  with Reception and the wider team to manage early arrivals, late departures,
  room moves, VIPs and special guest requests
• Making sure housekeeping trolleys and cupboards
  are fully stocked, organise deep cleans and keep the team updated on room
  priorities
• Helping to continually improve, keeping
  up to date with guest feedback and take action where needed to maintain and
  improve our standards
• Helping welcome and train new starters and make
  sure the team follows our housekeeping, health & safety and COSHH
  procedures
• Completing regular stock takes, audits,
  equipment checks and housekeeping records, reporting maintenance or safety
  issues when needed

What we’re looking for

• Must take pride in creating beautifully clean and
  welcoming spaces


• Must enjoy leading, motivating and supporting
  others


• Must have a great eye for detail


• Must be organised and comfortable prioritising a
  busy workload


• Must be able to communicate confidently with
  different teams


• Must take guest feedback seriously and looks for
  ways to improve


• Must understand the importance of health, safety
  and safe working practices


• Must be happy to be hands-on and help the team when
  needed

Housekeeping or supervisory
experience would be a real advantage

Additional Information

·
Full-Time position working 5 out of 7 days per
week - including weekends and public holidays

·
40 hours per week

·
Shift Pattern: 7am - 3pm, 12pm - 8pm, 2pm - 10pm

·
Salary: £28,000 per annum

·
Applicants must have the legal right to work in
the UK at the time of application and throughout their employment. Please note
that we are unable to provide visa sponsorship now or in the future for this
position.

Everything we do is underpinned by
our Hiddenwell values:

Integrity – We act
professionally, responsibly and do the right thing

Excellence – We take pride
in the details and continually strive for exceptional standards

Teamwork – We support one
another and work together to create the best possible experience

Respect – We treat our
guests and colleagues with courtesy, fairness and professionalism

Commitment – We take
ownership, follow things through and always look for ways to improve

If you’re passionate about
creating beautifully presented spaces, enjoy supporting a team and want to play
an important part in delivering memorable guest experiences, we’d love to
hear from you

What We Offer

• Complimentary Spa Day on work anniversaries at any
  of our company spas


• Complimentary use of leisure and spa facilities


• Access to the Employee Assistance Program


• 30% discount on overnight stays and spa days


• Discounts on food, drink and retail across our
  venues


• Pension scheme


• Free Parking


• Refer-a-Friend scheme


• Excellent Induction and training programme


• Perkbox Online benefits and discounts


• On-line Doctor support (appointments/prescriptions)


• A fun, supportive and inclusive work environment
  with loads of development opportunities

Join Hiddenwell

At Hiddenwell, we believe
exceptional guest experiences begin with exceptional people

If you’re passionate about high
standards, enjoy working as part of a team and love the feeling of getting
every detail just right, we’d love to hear from you

Apply today and become part
of the Hiddenwell journey