Data Centre Engineer
The role
As a Data Centre Engineer, you'll be at the heart of our Data Centre Services team, providing hands-on support that keeps our customers and infrastructure running smoothly. Acting as a key point of contact for both customers and internal teams, you'll manage a varied workload that includes responding to service requests, supporting colocation visitors, and carrying out essential operational tasks across our data centres.
You'll play a vital role in the deployment, maintenance, and lifecycle management of ANS hardware, ensuring high standards of service delivery and operational excellence. This is a fast-paced, customer-facing position where you'll combine technical expertise with a proactive approach to problem-solving, helping to deliver an exceptional experience for our customers every day.
What will I be doing?
- Responsible for jobs in the task queue, progressing work as far as possible
- Taking care of deliveries and all goods in
- Taking part and adding value to project work
- A duty to escalate and communicate work halting issues if no solution is available.
- A duty to monitor the BMS and implement minor fixes where required
- A duty to escalate major BMS faults
- Meet ticket response SLA’s
- Meet task response SLA’s
- Confident with a large percentage of deployed hardware
- Strong cabling and testing ability
- General Housekeeping duties
What will I bring to the role?
- An interest in data centres, hardware and information technology
- A full driving licence (essential)
- Ability to work a 4 on 4 off shift pattern consisting of days and night onsite.