Healthcare Support Worker

Job summary
We are looking to recruit a full-time Senior Healthcare Support Worker to join our friendly and dedicated team within the busy Devon Sexual Health Service (Torbay site). Part-time would be considered - please contact us to discuss how we can accommodate them.

Please note that while this vacancy is being advertised through Torbay and South Devon NHS Foundation Trust (TSDFT), the successful candidate will be employed and recruited by Royal Devon University Healthcare NHS Foundation Trust (RDUH)

Main duties of the job
Working under the supervision of qualified nursing and medical staff, the post holder will play a key role in supporting the delivery of high-quality patient care and ensuring the smooth and effective running of our clinics. The role involves a variety of both clinical and non-clinical duties, including chaperoning patients during examinations and procedures, undertaking venepuncture, preparing and stocking clinical rooms, ordering supplies, managing samples, maintaining accurate patient records, and entering data onto relevant systems.

The successful candidate will receive comprehensive Trust and in-house training, along with competency-based assessments to support their development within the role.

Previous experience in sexual health would be advantageous but is not essential, as full training will be provided. We are looking for someone who is enthusiastic and motivated to deliver excellent patient-centred care, with the willingness to learn and develop new skills within a supportive team environment.

The ability to communicate effectively and interact professionally, sensitively, and respectfully with patients and colleagues is essential. As we care for a diverse patient population, the post holder must demonstrate a non-judgemental approach, excellent interpersonal skills, and a commitment to maintaining patient dignity, confidentiality, and inclusion at all times.

About us
You will be a valued member of the team through our comprehensive training and induction programme and our commitment to learning and development will satisfy even the most ambitious person.

Working pattern -We are currently open Monday - Friday 08.00-20.00, May include Saturdays in the future.

Please note that while this vacancy is being advertised through Torbay and South Devon NHS Foundation Trust (TSDFT), the successful candidate will be employed and recruited by Royal Devon University Healthcare NHS Foundation Trust (RDUH). All recruitment processes and employment arrangements will therefore be managed by RDUH.

Job responsibilities
This is an exciting opportunity to join a dynamic, supportive, and rewarding service where you will quickly become a valued member of the team and have the opportunity to make a meaningful difference to the health and wellbeing of our patients.

We welcome applications from individuals who are passionate about providing high-quality care and who share our commitment to delivering an outstanding patient experience.

Our Senior Healthcare Support Workers (SHCSWs) form an essential and well-respected part of our healthcare teams across a number of dynamic settings; out in the community, in our acute hospitals or within our theatres teams to name just a few.

Please refer to the attached job description for detailed duties and main responsibilities.

Qualifications

• A full practice-based level 3 qualification OR equivalent experience
• English & Mathematics at GSCE grade A-C (9-4) or level 2 functional skills

Desirable

• Venepuncture qualification and recent experience

Knowledge

• Be able to demonstrate through training, experience & expertise within the specialism of sexual health, the key STIs (including HIV), their transmission, clinical presentation and diagnosis
• Able to work under instruction, under pressure and as part of a team

Desirable

• Healthcare competencies appropriate to area of work

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.