Property Manager

Property Manager - Residential Lettings Location: Chelmsford / Hybrid Salary: £26,000 - £28,000 per annum Full-time | Permanent We are currently recruiting for an experienced Property Manager to join the residential lettings team of a highly successful and established estate agency. This is an excellent opportunity for an experienced Property Manager, Lettings Manager or Residential Lettings professional looking to join a supportive and well-established business offering comprehensive training, professional development and genuine long-term career opportunities. Following successful completion of the initial probationary period, the role offers predominantly home-based working, with just 4 days per month required at the company's Head Office on the outskirts of Chelmsford or at a local branch. The Role As Property Manager, you will be responsible for managing maintenance, property compliance and day-to-day issues across a portfolio of residential properties on behalf of landlords. You will act as a key point of contact for landlords and tenants, ensuring maintenance issues are dealt with efficiently while keeping all parties informed throughout the process. The role will suit a highly organised property professional who enjoys problem-solving, has excellent communication skills and can manage a busy workload while maintaining a high level of customer service. Key Responsibilities * Handle maintenance queries from tenants by telephone and email. * Liaise with landlords, providing regular updates on maintenance issues and resolutions. * Instruct approved contractors and arrange access for quotations and repairs. * Monitor the progress of maintenance works through to completion. * Maintain accurate records of enquiries, actions, conversations and communications within internal systems. * Coordinate property compliance and safety checks with landlords, tenants, contractors and internal teams. * Monitor and follow up on compliance documentation, including: o Gas Safety Certificates o Electrical safety inspections o EPCs o Smoke and carbon monoxide alarm requirements o Other relevant property safety and compliance requirements. * Work closely with local lettings branches and internal teams to ensure properties are managed effectively. * Proactively identify and resolve issues, ensuring excellent landlord and tenant service at all times. About You We are looking for an experienced Property Manager or residential lettings professional with a proven track record within the property industry. You should have: * Proven experience within residential lettings or property management - essential. * A proactive, solutions-focused approach to resolving maintenance issues. * Excellent verbal and written communication skills. * A confident, professional and customer-focused manner. * Strong organisational and prioritisation skills. * The ability to manage multiple tasks and competing priorities. * Good IT skills and confidence using Microsoft Office and internal property management systems. * Excellent attention to detail. * The ability to work independently while also collaborating effectively with branch and head-office teams. Salary & Benefits £26,000 - £28,000 per annum, depending on relevant experience, including basic salary and bonuses. Additional benefits include: * Predominantly home-based working following probation. * Hybrid working arrangements. * Comprehensive initial and ongoing training. * Professional accreditation opportunities, with relevant course costs funded. * Generous holiday entitlement. * Birthday off in addition to standard annual leave. * Additional holiday entitlement linked to length of service. * Long-service rewards. * Supportive working environment. * Excellent opportunities for career development and progression. Working Hours Monday - Friday: 8:30am - 5:30pm Occasional Saturday working will be required on a rota basis, typically 1 in 6 Saturdays, working from home. Where Saturday working is required, some time off in lieu will be provided. Hybrid Working During the initial probationary period, the successful candidate will be office-based at the company's Head Office in the Chelmsford area. Following successful completion of probation, the role will move to a hybrid working arrangement, with the majority of working time from home and approximately 4 days per month working from the Head Office or a local branch. Apply Now If you're an experienced Property Manager, Lettings Manager or Residential Lettings professional looking for a rewarding opportunity with an established estate agent, this could be an excellent next step in your career. Apply today for a confidential discussion about the role. JBRP1_UKTJ