BM Caterers - Hospitality Assistant

Job Description

Key Responsibilities

• Set up and break down meeting/conference rooms, including catering arrangements
• Prepare and restock kitchens, pantries, and meeting rooms with coffee, snacks, and supplies
• Coordinate catering orders and deliveries for meetings and events
• Provide fine dining service for lunch and dinner, including table setup, formal service, and clearing once meals have finished
• Maintain cleanliness and tidiness of common areas, lounges, and meeting spaces throughout the day
• Support internal events such as town halls, celebrations, and client visits
• Clean as you go throughout each shift, following daily and weekly cleaning schedules to keep all equipment and surfaces hygienic and presentable
• Follow procedures and always display good practice, with discretion and politeness essential
• Basic computer skills (email, booking systems)
• Ability to lift/move deliveries, light furniture, and equipment
• Maintain inventory and track usage of hospitality supplies
• Carry out other ad hoc job-related tasks as required; flexibility is essential, as duties may vary day to day

Qualifications

What we’re looking for

• Experience: Some previous experience is helpful, but a positive attitude and approach matter most — full training will be provided
• Flexibility: Ability to work flexible shift patterns between 7:00 am and 9:00 pm, including occasional later finishes for events
• Attributes: A positive, team-player attitude with excellent communication skills and a passion for great hospitality
• A professional, friendly and discreet approach
• Excellent attention to detail
• Strong communication and teamwork skills
• Reliability and flexibility
• A passion for great service
• Previous hospitality experience is an advantage

Additional Information

Why join BM Caterers?

• An annual day off for your birthday (after first year of service)
• Monthly masterclasses with Michelin-starred chefs
• Fully funded development courses from Levels 2 to 7
• Apprenticeship and career development opportunities
• Freedom Friday - a paid day off to volunteer at a charity of your choice
• Free lunch on shift
• Discounts and cashback at a wide range of retail and leisure outlets
• Cycle-to-work scheme
• 24/7 access to the Mental Health Charter App
• Enhanced parental leave
• Paid leave for fertility treatment
• Grandparent leave
• Extra paid day off for your wedding or commitment day
• Pension and life assurance

Ready to join us?

Join us and find your happy career in a happy place.

At BM Caterers, we’re proud to be an inclusive employer. We welcome applications from people of all backgrounds and are committed to creating a workplace where everyone feels valued, supported and able to thrive. Even if you don’t meet every requirement, we’d still love to hear from you.