Service Advisor

Automotive Service Advisor - Bournemouth | £36,000 + Flexible Monday-Friday Hours

We're looking for an experienced Automotive Service Advisor to join a premium independent automotive group in Bournemouth. Offering a salary of up to £36,000, Monday-Friday working and flexible start times, this is a great opportunity for someone who understands the workshop environment and wants to develop their career within a high-quality, customer-focused business.

Why apply for this Automotive Service Advisor role?

• £36,000 salary depending on experience
• Monday-Friday working - no weekend requirement
• Flexible working hours: 8am-5pm, 8:30am-5:30pm or 9am-6pm
• Join a premium independent automotive group
• Opportunity to build on your technical and customer-facing experience
• Strong opportunity for an experienced Vehicle Technician to move into an advisory position
• Parts knowledge or previous parts experience highly valued
• Work within a professional, quality-focused environment

Key Responsibilities:

As an Automotive Service Advisor, you'll be the link between customers and the workshop, ensuring vehicles are booked in, work is clearly communicated and customers receive a first-class experience.

• Manage customer bookings and vehicle enquiries
• Liaise closely with technicians and the workshop team
• Provide clear updates on vehicle repairs and servicing
• Prepare and explain repair estimates and invoices
• Identify additional work and maintenance requirements
• Ensure customers receive a professional and seamless service
• Keep customers updated throughout the repair process

What we're looking for:

We're ideally looking for someone with previous Automotive Service Advisor experience, although this role could also suit an experienced Vehicle Technician looking to move into a customer-facing position.

• Previous experience within the motor trade or automotive industry
• Strong understanding of workshop operations and vehicle repairs
• Parts knowledge or previous parts experience would be highly beneficial
• Excellent customer service and communication skills
• Organised, confident and comfortable dealing with customers
• A genuine interest in delivering a premium customer experience
• Full UK driving licence

If you're looking for your next Automotive Service Advisor opportunity in Bournemouth, with a £36,000 salary, flexible Monday-Friday hours and a premium independent group, we'd love to hear from you.

Apply now and take the next step in your automotive career.

Job Number │ 49169 INDAUTO
Location │ Bournemouth
Role │ Automotive Service Advisor

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.