Contact Centre Team Member - CCC
About the role
The Why, the What and the Who...
Are you a great communicator?
Are you passionate about delivering excellent customer service?
If so, then look no further!
The Why...
As well as a competitive hourly rate you'll also receive the following non-contractual benefits:
- Monthly Bonus Scheme
- Great incentives throughout peak times
- Free games vouchers
- 30% Discount on food and drink when visiting with friends and family
- Team Member of the Month awards
- Long Service Awards
- Contributory Pension Scheme (after a qualifying period)
- Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
If you're looking for a role that offers real pace and variety Hollywood Bowl Group is the place to be.
The What...
Our busy Contact Centre located in Hemel Hempstead, Hertfordshire takes between 1200 and 3000 calls a day from our customers and 4000+ calls at peak times of the year - that's why we need highly motivated individuals who can work as part of our team to ensure that every call is answered quickly and professionally.
You'll be selling and advising on our bowling experience to both current and potential customers through incoming and outgoing cal...