Tour Operations Manager

Ready to take the lead in a fast-growing specialist travel business? We’re excited to be recruiting for a brand-new opportunity for an experienced Tour Operations Manager to join an ambitious and rapidly growing travel organisation based in Birmingham. This is a fantastic opportunity for an operations professional who thrives in a fast-paced environment, enjoys leading a team, and takes pride in delivering seamless experiences for customers. As Operations Manager, you’ll take ownership of the day-to-day Operations function, ensuring every departure is fully prepared, professionally managed and ready to go. From accurate and timely final travel documentation to coordinating suppliers and logistical arrangements, you’ll play a key role in making sure every tour runs smoothly from start to finish. Working closely with the Head of Product & Operations, you’ll oversee the operational preparation of tours, collaborating with suppliers, the Logistics team and wider internal teams to ensure every detail is in place ahead of departure. You’ll also lead and develop the Operations team, championing high standards of accuracy and efficiency, strengthening operational controls and identifying new ways to improve processes as the business continues to grow. In return, our client can offer a salary of £40k, plus excellent benefits, hybrid working – 2 days per week in their central Birmingham office, with ...