Floor Manager

Redwood is a spacious bar and restaurant situated in the London Bridge area, offering a vibrant social setting, energetic atmosphere, and a strong focus on exceptional service. Known for its scale and versatility, Redwood hosts a range of live sporting events throughout the year, making it a go-to destination for matchdays, group gatherings, and after-work occasions.

As part of Sport London within ETM Group, Redwood sits within a portfolio recognised for operational excellence, people development, and some of London's most distinctive hospitality venues.

Role Overview:

At ETM Group, being a Floor Manager is a key operational leadership role and an important step in building your career within premium, high-volume hospitality. You are at the forefront of the guest experience, leading service, supporting your management team, and ensuring every shift delivers energy, consistency, and excellence.

Across our Sport London venues our Floor Managers play a vital role in delivering high-energy, sport-led experiences. From matchdays to large-scale bookings, you help create an engaging atmosphere while maintaining strong service standards in fast-paced environments.

Working closely with your Assistant General Manager and General Manager, you will take ownership of service delivery on the floor, ensuring smooth operations, team coordination, and a memorable guest journey. This is a hands-on rol...