Operations / Production Manager

Job Description

Operations / Production Manager

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Heathrow, London £40 - £50k depending on experience + benefits

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Are you an experienced Production, Operations or Site Manager looking for an opportunity to take full ownership of a manufacturing operation?

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We are recruiting on behalf of our client, for a hands-on Operations / Production Manager to lead a well-established manufacturing and assembly facility based in Heathrow. This is a fantastic opportunity for an operationally and commercially focused leader to oversee the complete site operation, drive performance improvements, and develop a motivated team within a bespoke manufacturing environment.

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The Role

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Reporting into senior leadership, you will take responsibility for the day-to-day management of a busy manufacturing site, leading a team across production, sales administration, finance and shop-floor operations.

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This is a varied role where you will oversee the entire process from customer order through to production, dispatch and delivery, ensuring high standards of quality, safety and customer service are maintained.

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Key responsibilities include:

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• Leading and developing a multi-functional team, creating a positive and accountable workplace culture.
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• Managing production planning and scheduling to ensure customer demands and delivery targets are achieved.
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• Driving productivity, efficiency and continuous improvement initiatives across the site.
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• Maintaining high standards of quality, health & safety and operational compliance.
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• Overseeing stock control, purchasing and inventory management.
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• Monitoring site performance through KPIs and implementing improvements where required.
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• Managing budgets, costs and profitability, producing accurate operational and financial reports.
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• Working closely with customers, suppliers and internal stakeholders to ensure smooth operations and excellent service levels.
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• Supporting commercial decision-making through product and account profitability analysis.
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To be successful, you will have:

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• Previous experience as a Production Manager, Operations Manager, Site Manager or similar leadership role.
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• Proven experience managing manufacturing or operational processes from order intake through to delivery.
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• Experience leading both shop-floor teams and office-based support functions.
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• Strong knowledge of production planning, lead time management, stock control and purchasing.
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• Experience within bespoke manufacturing, assembly, joinery, furniture, interiors, fit-out (or similar environments)
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• Commercial awareness, including budgets, costs, invoicing and profit and loss management.
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• A practical, hands-on management style with strong problem-solving abilities.
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• Excellent communication and stakeholder management skills.
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• A commitment to continuous improvement and maintaining high health & safety standards.
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If you're an experienced operations leader who enjoys combining operational management, people leadership and commercial responsibility, this would be a great and varied opportunity to work within a supportive and collaborative environment.