Print Production Coordinator

Who We Are

WBC is the UK's largest wholesale supplier of gift packaging, protective packaging, fabric bags and retail display solutions to the speciality food and drinks trade.

Established over 30 years ago, today our large portfolio of 10k clients range from small independents to large multiples and includes some of the worlds best-known brands. Weve grown steadily over the years and are looking for talented people to help us achieve our ambitious future expansion plans. WBC has a strong reputation for supplying high quality products and exceptional levels of service, were a customer focused business that strives to create a work culture that celebrates creativity, personality, and hard work within a welcoming and inclusive environment.

Who We Are Looking For

Were seeing a talented individual with strong organisational skills and a can-do attitude whos willing to go above and beyond for customers and colleagues. Youll be working alongside a dedicated team supplying personalised & bespoke packaging solutions to a wide range of sectors from food & drink, hospitality, museums/attractions & fashion to name but a few.

Youll be responsible for overseeing the entire printproduction process, acting as a liaison between sales, design, and our print suppliers to ensure products are printed accurately and on time. This is an exciting opportunity to join a fast-paced, well-established business with a great reputation and ambitious growth plans.

Key Responsibilities

• Oversee and coordinate print orders from sales teams.
• Creating and maintaining detailed job files outlining specifications, materials, deadlines
• Managing multiple job simultaneously, tracking progress and identifying potential delays.
• Reviewing artwork for accuracy, colours, and compatibility.
• Liaising with designers/clients in relation to artwork revisions.
• Scheduling production with suppliers, ensuring timelines are met.
• Completing quality checks on printed products to ensure accuracy & consistency.
• Identifying and resolving quality issues with suppliers.
• Maintaining open communication with clients, sales teams, designers, and suppliers.
• Providing regular updates/reports on jobs, identifying, and addressing any concerns.
• Transferring of stock to relevant suppliers.
• Coordinating deliveries with fulfilment team to ensure timelines are met.
• Handling inbound customer enquiries by phone, email and online (if required).
• Managing print and personalisation trials on new product types.
• Reviewing invoices and reconciling as appropriate to support finance team.
• Reviewing outsources stock management and wastage levels against production.
• Monitor supplier performance at all times and drive continuous improvement.
• Preparing quotations and sales orders (if required).

Experience

• Experience in print or production preferred but not essential.
• Excellent verbal and written communications skills.
• Ability to work within a team as well as independently.
• Ability to multi-task, prioritize, and manage time effectively.
• Detail-oriented with a focus on accuracy.
• Ability to work under pressure and meet deadlines.

Benefits

30 days of holiday per annum + statutory bank holidays

Christmas to New Year shutdown period

Opportunity to access car salary sacrifice scheme (subject to eligibility criteria)

Opportunities for progression and promotion within the business.

Employer pension contribution helps you save for the future.

24-hour employee assistance program for staff and family members,7 days a week, 365 days a year, including legal, medical and life support.

Free annual flu vaccine.

Smart Business Casual dress code.

Supportive, creative, collaborative environment.

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