Heat Pump Specialist

Air Source Heat Pump Service & Repair Engineer

Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.
Somerset (must be locally based)
Full-Time | Permanent
Help Power the Future with PH Jones
At PH Jones, we're playing a key role in the UK's transition to low-carbon heating. We're now looking for an experienced Air Source Heat Pump Service & Repair Engineer to join our growing Somerset team and help us deliver reliable, energy-efficient heating solutions to homes across the region.
If you're passionate about renewable technology, enjoy solving technical challenges, and take pride in delivering excellent customer service, we'd love to hear from you.
What You'll Be Doing
You'll be responsible for the safe, efficient servicing, fault-finding and repair of Air Source Heat Pump systems in domestic properties, ensuring systems run at their best and customers receive a first-class experience.
Key Responsibilities
Service, diagnose and repair Air Source Heat Pumps and associated heating controls
Work in line with health & safety legislation, statutory regulations, manufacturer guidance and company processes
Deliver a high-quality, professional experience in occupied residential properties
Effectively manage your own workload, appointments and productivity
Complete job records, reports and parts requests accurately using company systems
Act as a professional ambassador for PH Jones at all times
Proactively identify system improvements, additional works or safety issues
Participate in the out-of-hours call-out rota when required
What We Offer
Competitive Package
Salary : Between £38,000 and £45,000 subject to experience and qualifications
Full-time, permanent contract
Annual pay review plus profit share scheme
Fully costed company van and fuel card
Exceptional Benefits
Employee energy allowance and exclusive discounts on HIVE products
Company pension scheme
25 days annual leave + bank holidays
Full sick pay after successful probation
Plus much more!
About You
You're a skilled, customer-focused engineer who can work independently and confidently in residential environments. xwwtmva
Essential Experience & Skills
Proven experience servicing and repairing Air Source Heat Pump systems
Strong understanding of low-temperature heating systems and controls
Electrical fault-finding skills relevant to heating systems
Experience working in occupied domestic properties
Ability to manage workload independently and meet productivity targets
Knowledge of domestic renewable heating regulations
Strong customer service mindset in a field-based role
Awareness of health, safety and compliance requirements
MCS awareness
Experience with control systems including weather compensation, zoning and hybrid systems
Qualifications & Certifications
Level 3 Heat Pump qualification (or equivalent)
Unvented Hot Water qualification (G3)
F-Gas certification - desirable
18th Edition Wiring Regulations (BS7671) – desirable
ACS qualifications (CCN1, CENWAT, HTR1, CKR1) – desirable
Minimum 2 years' post-qualification experience
Full UK driving licence (no more than 6 points)
Right to work in the UK
Be Part of Something Bigger
By joining PH Jones, you'll be part of a team that's revolutionising how we heat our homes and helping to build a more sustainable future.