Order Fulfilment Manager

Success Recruit are currently working with a growing and well-established B2B distribution business based in Chelmsford, who are looking to recruit a solutions-focused Order Fulfilment Supervisor to join their Operations team. This is an office and warehouse-based coordination role where you will take ownership of customer orders from confirmation through to proof of delivery, acting as the key link between the sales team, warehouse, purchasing and couriers. The successful Order Fulfilment Supervisor: • Have at least 2 years’ experience within customer operations, order fulfilment, despatch coordination or a similar role, ideally within a B2B distribution environment • Demonstrate strong communication and people skills, with a positive, can-do approach and the confidence to proactively resolve issues • Be comfortable working with ERP and CRM systems, using information within systems to answer queries accurately and efficiently The successful Order Fulfilment Supervisor will be rewarded with: • The opportunity to join a growing and well-established B2B distribution business with a supportive and collaborative working environment • The opportunity to take ownership of a bespoke software platform being developed to improve the order fulfilment process • The opportunity to become a key champion of new systems and processes within the Operations team • Free onsite parking Purpose of the Role...