Medical Information Customer Experience Specialist 7747

Talentmark are recruiting for aMedical Information Customer Experience Specialist to join a company in the pharmaceutical industry on a contract basis for 6 role is hybrid with 50% time in Tadworth and 50% home working.

Company:
Our client is one of the worlds premier innovative biopharmaceutical companies discovering developing and providing over 160 different medicines vaccines and consumer healthcare products to help improve the lives of millions of people in the UK and around the world every year.

Salary:
23.43 ph PAYE

Medical Information Customer Experience SpecialistRole:

• Research and respond to inquiries received via multiple channels.
• Document the inquiry and response accurately and completely according to relevant Standard Operating Procedures.
• Ensure continuity and quality of service for customers across all countries of cover.
• Provide response in customers local language using approved resources in English.
• Identify and report adverse events and product quality complaints within required timelines.

Your Background:

• This role requires fluency in Dutch and English is a must.
• Hold a relevant degree in a scientific subject (pharmacy degree preferred) or have equivalentworking experience.
• Some work experience in medical information
• Understanding of the regulatory and compliance issues relating to the medical function

Apply:
For more information or to apply for thisMedical Information Customer Experience Specialistroleplease contact the Key Accounts Team on or email Please quote reference 71391.

It is essential that applicants hold entitlement to work in the UK

Please note:This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check.
Employment Type : Full Time
Experience: years
Vacancy: 1
Hourly Salary Salary: £ 23 - 23