Gym Manager - Christchurch, Dorset

Gym Manager - Christchurch, Dorset

An exciting opportunity has arisen to lead Anytime Fitness Christchurch.

We're looking for a passionate, commercially minded leader who understands that outstanding member experience drives retention, referrals and sustainable business growth.

You'll take ownership of an established club with ambitious plans to increase membership, strengthen our community presence and build one of the highest-performing Anytime Fitness clubs in the region.

If you love developing people, building relationships and creating an energetic club culture where members genuinely enjoy spending time, we'd love to hear from you.

About Anytime Fitness

Anytime Fitness is the world's largest 24-hour fitness franchise, operating thousands of clubs worldwide.

Our members choose us because we're more than just a gym; we're a community, with exceptional training environment. Now we're looking for the right leader to maximise its potential.

The Opportunity:

As Club Manager, you'll lead from the front.

You'll inspire your team, engage with members every day and take full ownership of the club's commercial performance.

You'll be equally comfortable speaking with prospective members, coaching your team, organising community events, reviewing KPIs and ensuring the club operates to the highest possible standards.

Success in this role will be measured not just by sales, but by member satisfaction, retention and the culture you create.

Key Responsibilities

• Lead, motivate and develop a high-performing team.
• Deliver exceptional member service every single day.
• Increase member retention through outstanding communication and engagement.
• Drive new member sales and exceed monthly targets.
• Deliver ambitious net membership growth of 15% over the coming year.
• Create a welcoming, energetic and community-focused club culture.
• Build relationships with local businesses, charities and community groups.
• Plan and execute local marketing initiatives and club events.
• Manage the club's social media presence and local brand awareness.
• Monitor KPIs including sales, retention, referrals and member satisfaction.
• Recruit, train and coach future talent.
• Ensure operational excellence across health & safety, compliance and presentation.
• Take ownership of maintenance issues and resolve problems quickly.
• Continuously identify opportunities to improve the member experience.

What We're Looking For:

You'll already have experience managing people in a customer-focused environment, ideally in a gym environment.

Most importantly, you'll be someone who naturally takes ownership, solves problems and creates positive energy around you.

You'll Be:

• An inspirational leader rather than simply a supervisor.
• Commercially driven and target-focused.
• Passionate about delivering exceptional customer experiences.
• Highly organised with excellent prioritisation skills.
• Confident making decisions and taking ownership.
• Comfortable managing performance and holding people accountable.
• A natural relationship builder.
• Positive, energetic and resilient.
• Hands-on and visible around the club.
• Passionate about health, fitness and community engagement.

Experience Required:

• Previous experience as a Club Manager, Assistant Manager, or General Manager in fitness, leisure, hospitality, or retail.
• Proven experience increasing sales and improving customer retention.
• Experience managing KPIs and budgets.
• Experience leading and developing successful teams.
• Strong understanding of social media marketing and community engagement.

What We Offer:

• £25,000 - £35,000 per year
• Excellent performance bonus.
• Complimentary Anytime Fitness membership.
• Ongoing training and development.
• Career progression within the Anytime Fitness network.
• A newly refurbished premium working environment.
• The opportunity to make a genuine impact and build a thriving fitness community.

If you're an ambitious leader who thrives on creating exceptional member experiences while delivering commercial success, we'd love to hear from you.

Benefits:

• Gym membership
• On-site gym

Work Location: In person