Strong experience across end-user computing and desktop support
Strong experience across Microsoft Office applications
Strong experience across SharePoint
Strong experience across Microsoft Teams
Strong experience across enterprise mobile/device management
Strong experience across smartphone and handset configuration and management
Strong experience across enterprise smart-device platforms, including BlackBerry UEM and Android
Strong experience across automation and infrastructure support
Strong experience producing technical documentation and HLDs
Skype Federation experience is desirable but not essential
Responsibilities
Monitor, tune and troubleshoot enterprise systems, resolving incidents and service requests
Support the O365 and MDM teams in delivering BAU services and SLA commitments
Manage and schedule technical project activities, working closely with Project Managers to deliver planned outcomes
Automate repetitive tasks to improve efficiency, reliability and reduce manual error
Produce high-quality technical documentation, including HLDs and service/toolset configuration documentation
Take a lead role in new IT infrastructure and modern workplace projects
Share technical knowledge and best practice across our client environments
Provide senior-level technical support across collaborative systems, applications and standard operating environments
Technologies
Android
Azure
Support
Microsoft 365
Microsoft Intune
Mobile
SharePoint
Office 365
Cloud
DevOps
We are supporting a major UK technology programme and looking for an experienced O365 / MDM Senior Engineer to join our team. This is a hands-on senior engineering role covering Microsoft 365, Intune, Azure and end-user environments, with the opportunity to contribute to infrastructure projects, automation and service improvement. The contract is for 6 months initially, inside IR35, PAYE via an approved umbrella company, based in Manchester with 5 days onsite per week, at a rate of £500-£550 per day inside IR35.